Training Course:Travel Agent (Certificate)School/Trainer:Carroll Community College
Westminster, Maryland, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' By completing this course the student will:
Learn the basic history and future of the travel industry.
Learn to identify the various types of travelers and match them to the correct travel products.
Learn how airline computer reservation systems operate.
Learn the basics of travel geography.
Learn how domestic and international airfares are determined.
Learn the proper documentation needed to travel internationally and how to obtain it.
Study how the ground transportation system works including rail, cars, and bus tours.
Learn how hotels are rated, priced, as well as the different between a hotel and a resort.
Learn about cruises - how to read and understand brochures, match the client to the proper ship, and explain the value of cruising.
Learn the various types of tours from escorted to independent.
Learn about marketing.
Learn the basic formats used by the airlines to book flights, price tickets, build the passenger name record (PNR).
Learn how to change or cancel records.
Learn how to book cars and hotels in the reservation system.
Course Outline
Exploring the World of Travel
Travel and the Travel Profession
Technology
Geography Basics
The Travel Product
Domestic Air Travel
International Travel
Ground Travel
Accommodations
Cruises
Tours
Sales and Marketing
Making a Sale
Specialized Sales
Marketing
The Travel Workplace
Communications
Money Matters
Home-Based Agents
Finding a Job
Building a Career
V. Computer Reservation Systems
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.carrollcc.edu/
http://www.gatlineducation.com/carrollcc/
Phone:410-386-8100
School Address:
Continuing Education & Training
1601 Washington Rd.
Westminster, MD 21157
USA
Jobs & Resumes: Westminster
Houses & Roommates: Westminster
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