Training Course:Six Sigma: Total Quality FundamentalsSchool/Trainer:Carroll Community College
Westminster, Maryland, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees’ abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.
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Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.carrollcc.edu/
http://www.ed2go.com/carrollcc/
Phone:410-386-8100
School Address:
Continuing Education & Training
1601 Washington Rd.
Westminster, MD 21157
USA
Jobs & Resumes: Westminster
Houses & Roommates: Westminster
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