Training Course:Mac OS X Support Essentials v10.5 (Certificate)School/Trainer:Crywolf
Portland, Oregon, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
What You Will Learn
The troubleshooting process and how to become more efficient with available tools and resources
Mac OS X v10.5 features in depth, including how to find additional information
How to prepare for Apple Certified Support Professional certification
Who Should Attend
Help desk specialists, technical coordinators, service technicians, and others who support Mac users
Technical support personnel in businesses that use Macs for general productivity or creative design
Technical coordinators or power users who manage networks of computers running Mac OS X - such as teachers and technology specialists who manage classroom networks or computer labs
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
Basic Mac OS X knowledge
Basic troubleshooting experience
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.crywolf.com/
Phone:888-427-9965
School Address:
700 NE Multnomah Street Second Floor, Portland, OR 97232
Jobs & Resumes: Portland
Houses & Roommates: Portland
Travel Agencies: Portland
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