Remarkable Service

The Culinary Institute of America
Hyde Park, New York, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Customers expect great service, and return time and again when they receive it. During this review of the fundamentals, you will refine your skills and gather the insight needed to achieve and maintain the ideal level of service for your establishment.

During the CIA’s Remarkable Service program will:
Study aspects of both classical and contemporary styles of service.

Discover how to implement the nine basic principles of remarkable service.

Learn how to hire effectively and to motivate front-of-the-house staff.

Analyze customer expectations and create unique service "signatures."

Develop a standard procedure for the reservation process, greeting and seating guests, up-selling, and handling special service challenges.

...''

Elements of this syllabus are subject to change.

Phone:800-888-7850

School Address:

1946 Campus Drive
Hyde Park, NY 12538


Jobs & Resumes: Hyde Park
Houses & Roommates: Hyde Park

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