Training Course:Administering Cisco Unified Communications Manager (Certificate)School/Trainer:Dimension Data Learning Solutions
Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This course teaches administrators how to perform the most frequently requested administrative tasks for installed Cisco IP telephones and users. It updates Cisco’s ACCM course to CallManager 5.x and Unified Communications Manager 6.0
Skills Gained: Upon completing this course, the learner will be able to meet these overall objectives:
* Select, connect, and configure the various Cisco IP telephony devices.
* Configure Cisco CallManager to add users, phones, and Cisco IP Communicator to the Cisco CallManager database using manual configuration, auto registration, or the Bulk Administration Tool.
* Configure Cisco CallManager to enable features and services to include conferencing, music on hold, speed dials, Call Park, Call Pickup, Cisco Call Back, Barge, Privacy, Cisco IP Phone Services.
Key Topics: This course contains the following topics/components:
* Course Introduction.
* Lesson 1 Reviewing Telephony and IP Phones.
* Lesson 2 Introducing Cisco IP Phones.
* Lesson 3 Connecting End-user Devices.
* Lab 3-1 End-user Devices.
* Lesson 4 Navigating CallManager.
* Lab 4-1 Adding Users and Customizing User Options.
* Lab 4-2 Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy Features.
* Lesson 5 Configuring User Features.
* Lab 5-1 Configuring Extension Mobility.
* Lab 5-2 Call Display Restrictions and Client Matter Codes.
* Lesson 6 Using BAT, Remote Monitoring and Troubleshooting.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ddls.com.au/
Phone:13 12 01 / 08 8236 8200
School Address:
Level 7
553 Hay St
Perth WA 6000
Level 4, PKF House
139 Frome St
Adelaide 5000
Level 10, Thakral House
301 George St
Sydney 2000
Level 3, Dimension Data Building
11-17 Dorcas St
South Melbourne 3205
Level 12
307 Queen St
Brisbane 4000
Jobs & Resumes: Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey
Houses & Roommates: Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey
Travel Agencies: Brisbane, Melbourne, Perth,
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Other training courses offered by Dimension Data Learning Solutions:
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Cisco Unified Presence Design and Implementation (PRSDI) v6.0
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0
Implementing Cisco Quality of Service (QoS) 2.2
Implementing Cisco Unified Communications Manager Part Two (CIPT2) v6.0
Implementing Cisco Unified Communications Manager Part One (CIPT1) v6.0
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Implementing Cisco IOS Unified Communications (IIUC) v1.0
Implementing Cisco Security Monitoring, Analysis and Response System (MARS) v3.0
Securing Networks with ASA Advanced (SNAA) v1.0
Implementing Cisco Intrusion Prevention System (IPS) v6.0
Securing Networks with Cisco Routers and Switches (SNRS) v3.0
Securing Networks with ASA Fundamentals (SNAF) v1.0
Securing Networks with PIX and ASA (SNPA) 5.0
Implementing Cisco IOS Network Security v1.0 (IINS)
Implementing CiscoWorks LMS 3.0 (CWLMS) v3.0
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