Training Course:Six Sigma: Total Quality FundamentalsSchool/Trainer:Educational Program Innovations Center Halifax, Mississauga, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.
In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://epic-edu.com/
Phone:1-888-374-2338
School Address:
EPIC Learning Centre 5759 Coopers Avenue Coopers Business Centre Mississauga, ON L4Z 1R9
6054 Quinpool Road, Halifax, NS B3L 1A1
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