Use Customer Service to Turn Transactions into Relationships

Eide Bailly LLP
Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Who should attend?

Managers as well as the team that deal directly with customers & clients.

- Identify current customer needs and anticipate customer expectations
- Use our proven process for defusing angry customers and hotheads quickly
- Turn complaining customers into company advocates
- Think on your feet and find creative solutions
- Listen for understanding and demonstrate empathy

...''

Elements of this syllabus are subject to change.

Phone:701.239.8643

School Address:

Eide Bailly LLP
1850 N. Central Ave., Ste. 400
Phoenix, Arizona 85004 USA


Jobs & Resumes: Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa
Houses & Roommates: Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa
Travel Agencies: Denver, Oklahoma City, Phoenix, Tulsa

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