Training Course:Excellence in Technical Customer ServiceSchool/Trainer:Element K
Rochester, New York, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In this course, you will apply important principles and skills you can use as a technical customer service representative.Customer service professionals providing technical support or service, on-site or by way of call center or email.
Objectives:
In this course, you will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.elementk.com/
Phone:1.800.434.3466
School Address:
Corporate Headquarters
500 Canal View Boulevard
Rochester, NY 14623 USA
Element K (UK) Limited
12-50 Kingsgate Road
Kingston-Upon-Thames
Surrey KT2 5AA
Phone: +44 (0) 20 8547 4146
157 Adelaide Street W.
Suite 614
Toronto, ON M5H 4E7
Phone: 1-800-897-9131
Element K India Pvt. Ltd.
RR Tower II, 4th Floor
Thiru-Vi-Ka Industrial Estate
Guindy
Chennai 600 032
INDIA
Phone: +91 44 42454000
Jobs & Resumes: Rochester
Houses & Roommates: Rochester
Travel Agencies: Rochester
Search other schools for Excellence in Technical Customer Service training resources.
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FreeHand
GoLive CS2
HTML
LiveMotion 2.0
NetObjects Fusion 5.0
Painter 7
Cascading Style Sheets (CSS)
Web Design and Usability Techniques
ITIL Foundation Certification v3.0
Project Management for Technical Teams
GroupWise 7.0
Novell Nterprise Linux Services
SUSE LINUX Security
SUSE Linux Administration
NetWare 6.5
C Programming
C++ Programming
Advanced Query Techniques in Microsoft SQL Server 2005
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