Training Course:Excellence in Technical Customer ServiceSchool/Trainer:Element K Rochester, New York, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In this course, you will apply important principles and skills you can use as a technical customer service representative.Customer service professionals providing technical support or service, on-site or by way of call center or email.
Objectives: In this course, you will practice skills and apply principles for providing face-to-face customer service to customers with technical issues. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.elementk.com/
Phone:1.800.434.3466
School Address:
Corporate Headquarters 500 Canal View Boulevard Rochester, NY 14623 USA
Element K (UK) Limited 12-50 Kingsgate Road Kingston-Upon-Thames Surrey KT2 5AA Phone: +44 (0) 20 8547 4146
157 Adelaide Street W. Suite 614 Toronto, ON M5H 4E7 Phone: 1-800-897-9131
Element K India Pvt. Ltd. RR Tower II, 4th Floor Thiru-Vi-Ka Industrial Estate Guindy Chennai 600 032 INDIA Phone: +91 44 42454000
Jobs & Resumes: Rochester Houses & Roommates: Rochester Travel Agencies: Rochester
Search other schools for Excellence in Technical Customer Service training resources.
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Web Design and Usability Techniques
ITIL Foundation Certification v3.0
Project Management for Technical Teams
GroupWise 7.0
Novell Nterprise Linux Services
SUSE LINUX Security
SUSE Linux Administration
NetWare 6.5
C Programming
C++ Programming
Advanced Query Techniques in Microsoft SQL Server 2005
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