Six Sigma Black Belt Certificate

University of Alabama College of Continuing Studies
Tuscaloosa, Alabama, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' By completing this course, students will be able to:
Participate in the development of a successful Six Sigma program.
Contribute to the definition of project selection criteria and develop project proposals to meet those criteria.
Lead a Six Sigma project team, using the DMAIC problem solving methodology and team building skills.
Apply and interpret basic and advanced Six Sigma tools, as necessary, for project definition, process baseline analysis, process improvement, and process control.

Course Outline:
Why Do Six Sigma
Definition and graphical view of Six Sigma
Overview of business applications
Example Sigma Levels
Introduction to DPMO and cost as metrics.
Comparisons between typical TQM and Six Sigma Programs.
Origins and Success Stories.
How to Deploy Six Sigma
Leadership responsibilities.
Description of the roles and responsibilities.
Resource allocation.
Data driven decision making.
Organizational metrics and dashboards.
Six Sigma Projects
Project Focus.
Selecting Projects.
Overview of DMAIC methodology.
Project Reporting.
Incorporating Voice of the Customer
Goal Posts vs. Kano.
Customer Focus and the Leadership Role.
Overview of QFD.
Customer Data.
Big Y’s, Little Y’s.
DEFINE: Project Definition
Tasks.
Work Breakdown Structure.
Pareto Diagrams.
Process Maps.
Matrix Diagrams.
Project Charters.
Reporting.
DEFINE: Project Financials
Quality Cost Classifications.
Quantifying Project Benefits.
Calculations.
DEFINE: Goals & Metrics
CTC, CTQ, CTS Parameters.
CTx Flow-down Model (Big Y’s, Little y’s).
Measurement & Feedback.
Calculating Sigma Levels.
DEFINE: Project Scheduling
Activity Network Diagram.
PERT Analysis.
GANNT Chart.
DEFINE: Change Management / Teams
Problems with Change.
Achieving Buy-In.
Team Formation, Rules & Responsibilities.
Stages of Team Development.
Overcoming Problems.
Consensus Building
Affinity Diagram.
Nominal Group Technique.
Prioritization Matrix.
MEASURE: Tools
Measure Stage Objectives
Flowcharts.
Process Maps.
SIPOC.
Box-Whisker Plots.
Cause & Effect Diagrams.
Check Sheets.
Interrelationship Digraph.
Stem & Leaf Plots.
MEASURE: Establishing Process Baseline
Enumerative vs. Analytic Statistics.
Process Variation.
Deming’s Red Bead.
Benefits of Control Charts.
Requirements vs. Control.
Tampering.
Control Chart Interpretation.
Relative to Process Baseline Estimates.
MEASURE: X-Bar Charts
Uses.
Construction & Calculations.
Assumptions.
Rational Subgroups.
Sampling Considerations.
Interpretation.
Run Test Rules.
MEASURE: Individuals Data
Uses.
Construction & Calculations.
Assumptions.
Sampling Considerations.
Interpretation.
Overview of Other Individuals Charts.
Run Charts.
Moving Average Charts.
EWMA Charts.
MEASURE: Process Capability
Histograms.
Probability Plots.
Goodness of Fit Tests.
Capability & Performance Indices.
Relative to Process Control.
Interpretation.
Estimating Error.
MEASURE: Attribute Charts
Uses.
Selection.
Construction & Calculations.
Sampling Considerations.
MEASURE: Short Run SPC
Uses.
Calculations.
Nominals chart.
Stabilized Chart.
MEASURE: Measurement Systems Analysis
Stability Studies.
Linearity Analysis.
R&R Analysis.
Range Method Calculations.
Interpretation.
Using Control Charts.
Destructive Tests.
ANOVA Method.
ANALYZE: Lean Thinking
Definition of Waste.
Analyzing Process for NVA.
Cycle Efficiencies
Lead Time and Velocity
Methods to Increase Velocity.
Standardization
Optimization
Spaghetti Diagrams
5S
Level Loading.
Flow
Setup Reductions
ANALYZE: Sources of Variation
Multi-vari Plots
Confidence Intervals on Mean
Confidence Intervals on Percent
Hypothesis Test on Mean
Hypothesis Test on Mean of Two Samples
Power & Sample Size.
Contingency tables.
Non-parametric Tests.
ANALYZE: Regression Analysis
Scatter Diagrams.
Linear Model.
Interpreting the ANOVA Table.
Confidence & Prediction Limits.
Residuals Analysis.
Overview of Multiple Regression Tools
DOE vs. Traditional Experiments & Data Mining
ANALYZE: Multiple Regression
Multivariate Models.
Interaction Plots.
Interpreting ANOVA Tables.
Model Considerations.
Stepwise Regression.
Residuals Analysis.
ANALYZE: DOE Introduction
Terminology
DOE vs. Traditional Experiments
DOE vs. Historical Data
Design Planning.
Design Specification.
Selecting Responses.
Selecting Factors and Levels.
Complete Factorials.
Fractional Factorials.
Aliasing.
Screening Designs.
ANALYZE: DOE Analysis Fundamentals
Estimating Effects and Coefficients.
Significance Plots.
Estimating Error.
Extending Designs.
Power of Design.
Lack of Fit.
Tests for Surface Curvature.
ANALYZE: Design Selection
Desirable Designs.
Performance.
Balance.
Orthogonality.
Resolution.
Other Design Models.
Saturated Designs.
Plackett Burman Designs.
Johns 3/4 Designs.
Central Composite Designs.
Box Behnken Designs.
Taguchi Designs (mention).
ANALYZE: Transforms
Need for Transformations.
Non-Constant Variance.
Box-Cox Transforms.
Calculated Parameters.
Taguchi Signal to Noise Ratios.
IMPROVE: Tools
Improve Stage Objectives.
Tools to Prioritize Improvement Opportunities.
Tools to Define New Process Flow.
Lean Tools to reduce NVA and Achieve Flow.
Tools to Define & Mitigate Failure Modes.
PDPC.
FMECA.
Preventing Failures.
Reference to Tools for Defining New Process Levels.
IMPROVE: Response Surface Analysis
Objectives.
Applications.
Sequential Technique.
Steepest Ascent.
IMPROVE: Ridge Analysis
Graphical Method.
Analytical Method.
Overlaid Contours.
Desirability Function.
IMPROVE: Simulations
Applications.
Examples.
Applying Probabilistic Estimates.
IMPROVE: Evolutionary Operation
Methodology.
Example.
Risks & Advantages.
CONTROL: Tools
Control Stage Objectives.
Control Plans.
Training.
Measuring Improvement.
CONTROL: Serial Correlation
Applications.
Estimating Autocorrelation.
Interpreting Autocorrelation.
Batch Control Charts.
Design for Six Sigma Overview
Methodology.
Tools for DFSS.
System, Parameter and Tolerance Designs.
...''

Elements of this syllabus are subject to change.

Phone:205-348-6222

School Address:

College of Continuing Studies Professional Development & Conference Services
Box 870388 Tuscaloosa, Alabama 35487-0388 USA


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