Service Lifecycle Certification v3 - Service Transition

Fast Lane Consulting and Education Services, Inc.
Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Philadelphia, San Francisco, Seattle, Tampa, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This hands on program leads to a Certificate in ITIL V3 Service Lifecycle Management - Service Transition. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Transition areas:

Introduction to Service Transition
Service Transition Principles
Service Transition Processes
Service Transition related activities
Organization and technology for Service Transition
Understanding Implementation approaches, Service Transition roles, Challenges, Critical success factors and risks.

Course Content

Lifecycle Certification
Service Transition
Service Transition Processes
Transition Planning and Support Management
Change Management
Service Asset and Configuration Management
Release and Deployment Management
Service Validation and Testing Management
Evaluation Management
Service Knowledge Management
Other Lifecycle Process Relationships
Common Activities
Service Transition Functions
Service Transition Considerations
Organizational Structure
Roles and Responsibilities
Technology Considerations
Implementation ...''

Elements of this syllabus are subject to change.

Phone:(919) 674-3100

School Address:

P.O. Box 2168
Cary, North Carolina 27512-2168
United States

Jobs & Resumes: Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Philadelphia, San Francisco, Seattle, Tampa
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Travel Agencies: Atlanta, Boston, Chicago, Los Angeles, Miami, San Francisco, Seattle,

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