Business Writing Skills

Victoria University
Melbourne, Victoria, Australia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The Business Writing Skills program is facilitated according to the six C’s of effective writing: Clarity, Correctness, Conciseness, Coherence, Completeness and Consideration. The program is structured into modules that allow us to be flexible in meeting the skills needs and specified time frame of the participants.
Course Objectives
At the completion of this course, participants should be able to:
�Plan the structure of a document to ensure correct information flow
�Choose appropriate words for the type of document
�Write crisp, clear sentences
�Produce concise letters, memos and reports
�Adjust writing style to suit the requirements of the topic and the reader

Course Content
�Business correspondence today
�Projecting company and personal images through your writing
�Attitude check �What does business writing mean to you?
�Building better customer relationships through correspondence
�Writing for a purpose
�Getting to the point of what you want to say
�Forging a bond between writer and reader
�Planning your response to customer letters
�Overcoming writer’s block �where do I begin?
�Principles of clear writing
�Considering different types and styles of correspondence
�Laying out your document
�Improving logic, order and structure
�Putting ideas together �tips and techniques
�Developing your own style
�Using creative openers and enders

Target Market
People who want to improve or refresh their writing skills. This program is relevant to those new to writing business letters and memoranda, and for those who have experience and are looking to fine-tune their skills. ...''

Elements of this syllabus are subject to change.

Phone:61 3 9919 4000

School Address:

PO Box 14428
Melbourne Victoria 8001
Australia


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