Training Course:Assertiveness at WorkSchool/Trainer:Victoria University
Melbourne, Victoria, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' This one-day program is designed to empower staff to be more assertive in the workplace. Participants will learn techniques and strategies that will enable them to convince, influence and assert themselves with others in a work context.
Course Objectives
At the completion of this course, participants should be able to:
�Understand their own ability to communicate with others and the natural strategies they employ
�Understand what assertiveness is
�Understand the benefits of assertive behaviour
�Understand why they and others behave the way they do
�Understand assertive thinking
�Demonstrate assertive actions and skills
Course Content
�What is assertiveness?
�The advantages of assertive behaviour
�How assertive are you?
�Why do we behave the way we do?
�Assertive thinking techniques
�Assertive actions and skills
Target Market
People who want to improve or refresh their ability to think and act with assertion.. This program will improve their understanding of self and others and provide them with the tools to assert themselves and empower themselves in stressful situations.. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.vu.edu.au/
Phone:61 3 9919 4000
School Address:
PO Box 14428
Melbourne Victoria 8001
Australia
Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne
Travel Agencies: Melbourne
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