Achieving Operational Excellence

Vanderbilt University Owen Graduate School of Management
Nashville, Tennessee, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Achieving operations excellence requires high performance processes - processes that outpace the competition by delivering more value to customers at lower cost.
WHAT YOU’LL LEARN:

Assess your operating strategy in the context of your target market, core competencies, and business goals
Identify key processes to target for customer-focused improvement
Conduct ‘value-chain�audits of their operations�processes
Lead transformational process improvement teams
Measure process performance and set improvement targets
...''

Elements of this syllabus are subject to change.

Phone:615-322-2534

School Address:

Vanderbilt Owen Graduate School of Management
401 21st Avenue South
Nashville, TN 37203 USA

Jobs & Resumes: Nashville
Houses & Roommates: Nashville

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