Strategic Planning and Systems Analysis

University of Washington Online Learning
Seattle, Washington, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This course introduces you to two major analytic and planning processes: systems analysis and strategic planning, as applied to the public sector. These two approaches work hand in hand.

The first part of the course focuses on systems analysis, with the goal of understanding and modeling the nature and functions of an organization including both its material processes and its information flows. You will learn to identify and describe, for any given organization, its purpose, elements, information flows, performance, environment, decision-making processes, weak points, leverage points, time lags, and system archetypes .

You will learn to apply two systems-oriented approaches: the systems-thinking approach made popular by Peter Senge and the soft systems methodology developed by Peter Checkland and his associates. Through the assignments, you will develop analyses and diagrams of a public-service system and design measures for an aspect of the system’s performance.

The second half of the course focuses on organizational and political aspects of public-service systems and dynamic planning and management processes. You will practice the various elements of strategic planning: setting the mission, conducting stakeholder analysis, scanning and assessing the environment (internal and external), identifying and stating strategic issues, developing a strategy, implementing strategic plans, and defining the role of leadership.


Course Objectives
Course Preview
Ten lessons
Five projects
Three required discussion forums
No exams
Upon successful completion of this course, you will be able to

compare the characteristics of the systems-thinking and the soft-systems approaches;
define the basic concepts of the systems approach;
analyze the structural and functional characteristics in public-service systems;
develop systems models and diagrams of public-service systems;
evaluate systems models and diagrams;
identify weak points and leverage points in the systems studied;
identify the environment and the sinks of systems;
evaluate the performance of systems;
develop and evaluate mission statements;
conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis of an organization;
conduct a stakeholder analysis of an organization;
identify strategic issues of a given infrastructure system;
identify appropriate strategies to address strategic issues; and
develop an implementation plan for a strategic issue. ...''

Elements of this syllabus are subject to change.

Phone:888-469-6499

School Address:

Campus Box # 359492
Seattle, WA 98105-4608 USA

Jobs & Resumes: Seattle
Houses & Roommates: Seattle
Travel Agencies: Seattle

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