Introduction to Performance Metric Systems

Ferris State University
Big Rapids, Michigan, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The concepts of performance metric-based management systems is developed, including the concepts of leading and lagging performance metrics, and the interrelationships between the four major systems in every organization: financial, organizational learning, process, and customer systems. The interrelationship between the Balanced Scorecard and Malcolm Baldrige National Quality Award criteria as performance metric systems will be explored. The course will include an integrated project.
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Elements of this syllabus are subject to change.

Phone:800 4-FERRIS

School Address:

1201 S. State Street, Big Rapids, Michigan 49307, USA

Jobs & Resumes: Big Rapids
Houses & Roommates: Big Rapids

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