Influencing Skills

QA Ltd.
Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Do you want to make a greater impact and improve your credibility?
Do you want to make it easier to acheive your aims and ambitions at work?
Do you want to be able to influence people from all levels and backgrounds?
This course will enable you to achieve your aims and objectives, while building rapport based on mutual trust and respect. You will learn skills, techniques and strategies to adapt your influencing style to deal effectively with the range of people you will encounter.

By the end of the course, you will be able to:
define the difference between influence, persuasion, power and manipulation
identify the behaviours, characteristics and styles of effective influencers
recognise the different sources of power
define the relationship between power and influence
recognise the different strategies for influencing
use a wider range of influencing styles in appropriate circumstances
select the appropriate strategies for key contacts in the workplace.
What will the course cover?
Establish personal objectives for the course.
Influencing Styles �yours and others�
What makes an effective and ineffective communicator?
Influential and non-influential behaviours.
Key behaviours that will help you influence and persuade.
The definitions of power and influencing.
Sources of power.
Using power in influencing.
Influencing strategies.
Manipulation and defensiveness.
The ‘pull�technique.
Behavioural styles �making your case.
Observing influencing strategies in practise �video analysis.
Completion of a personal action plan
Related courses from which you may also benefit:
Assert yourself and build confidence
Communicating effectively
Facilitation skills
Leading teams
Successful business presentations
Coaching for performance
Persuasive Negotiations ...''

Elements of this syllabus are subject to change.

Phone:0844 871 2080

School Address:

TEL: 0844 871 2080
E-mail us: info@qa.com

Jobs & Resumes: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Houses & Roommates: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Travel Agencies: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester,

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