Appraisal & Feedback �Performance Management

QA Ltd.
Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Do you worry about going through the appraisal process with your staff?
Do you need to help your staff identify and manage their own developmental needs?
The appraisal of staff is a fundamental part of the manager’s or supervisor’s role. Properly conducted appraisal interviews provide a formal opportunity to acknowledge achievement and help to promote a better-motivated and loyal workforce. This course will equip managers and supervisors with the appraisal and feedback skills necessary to conduct performance reviews.

You will benefit from this course if you are a Managers who wants to learn how to run mutually beneficial appraisals, or if you wish to improve their skills in this area.

Prerequisites
You should attend this course with knowledge of all documentation used in your appraisal process. Copies of the forms should also be brought along for reference.

By the end of the course you will be able to:
agree performance targets and personal objectives with individuals
prepare personal training and development plans with your staff
state the methods available for ensuring and evaluating an individual’s performance
use effective questioning skills
demonstrate active listening skills in the context of staff appraisal and feedback
review how to give objective feedback based on performance
manage performance problems and improve the effectiveness of an individual
What will the course cover?
Establish personal objectives for the course.
Why are appraisals undertaken?
The appraisal process.
Benefits of an appraisal.
Appraiser’s and appraisee’s rights.
Objective setting.
Preparing for an appraisal interview.
The horns and halo effect.
Dos and don’ts of an appraisal.
Effective questioning in an appraisal interview.
Active listening techniques.
The importance of body language.
Giving and receiving feedback.
Delivering an effective review meeting.
Strategies for improving performance.
Practise sessions and feedback.
Completion of a personal action plan.
Related courses from which you may also benefit:
Assertiveness skills
Coaching for better results
Influencing skills
Leading teams
Motivate your team to achieve work at its best
Recruitment and interviewing skills ...''

Elements of this syllabus are subject to change.

Phone:0844 871 2080

School Address:

TEL: 0844 871 2080
E-mail us: info@qa.com

Jobs & Resumes: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Houses & Roommates: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Travel Agencies: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester,

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