Technical Team Leading

QA Ltd.
Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Are you new to supervising or managing a team?
Would you like to be able to schedule resources more effectively?
Do you need know how to motivate your team?
Do meetings get hijacked or end in conflict rather than producing solutions with people responsible for putting them into action?
Do you find yourself (or team members) missing deadlines?
Are you constantly fire fighting rather than proactively planning for success?
Companies need managers to motivate and drive teams to get good results. There is huge company benefit in terms of: work saved, time saved and decent employees retained, by good managers who know what they are doing and can motivate teams to accomplish what they have planned. Developing management abilities is key to the growth of both the individual and the company. It is imperative that new supervisors and managers acquire the foundation of relevant skills upon which to build their career.

You will benefit from this course if you are a new supervisor or manager, and if you want to receive the complete toolkit of skills you need. Existing managers with little formal training will also benefit from experiencing the latest thinking and best practice.

By the end of the course you will be able to:
use new skills in motivation, communication and organisation
feel more confident about managing a team
plan workloads
managing performance
manage your time
communicate with clarity
drive the team forward
manage your stress levels
gain more recognition for what you do.
What does the course cover?
Meet other delegates in a similar position of responsibility to yourself.
Identify and discuss what makes a good leader, drawing on your own experience and identify the key elements of leading a team.
Develop your leadership style and recognise that different scenarios require you to tailor your style, to meet the demands of the situation.
Learn the difference between managing and leading a team.
Look at the responsibilities, skills and qualities of a team leader. We will discuss the transition from a purely technical role to a supervisory role and the challenges that you will face. You will discuss what your team need from you and how these needs will be met.
Look at motivational theory and how it can be used to in a variety of ways to motivate others.
Look at factors that cause de-motivation and discuss how to deal with them. You will look at the different ways people are motivated and how to mobilise the whole team together.
Learn how to define goals by agreeing objectives, constraints and assumptions and documenting these with terms of reference. You will then see how goals can be broken down into tasks and allocated to team members. We will then discuss various methods of working with others to monitor and control the completion of tasks.
Look at what information is needed for progress reports and the levels of accuracy required.
Look at what causes conflict and the various methods of dealing with it.
How to manage meetings.
Analytical Problem Solving and Decision Making including identify a problem.
Staff Development & Coaching including measuring performance and running an appraisal
Stress Awareness including what causes stress, how you can recognise your own stress and symptoms of stress in people within your team.
Developing great presentations including how you present information about your team and the importance of being congruent.
...''

Elements of this syllabus are subject to change.

Phone:0844 871 2080

School Address:

TEL: 0844 871 2080
E-mail us: info@qa.com

Jobs & Resumes: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Houses & Roommates: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Travel Agencies: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester,

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