Administering Cisco Unified Communications Manager

QA Ltd.
Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' AUCM teaches administrators how to perform the most frequently requested administrative tasks for installed Cisco IP telephones and users, using Cisco Unified Communications Manager v6.0



Prerequisites
No prerequisites are necessary. However, learners are expected to have a working knowledge of computer software, Windows navigation, and the ability to understand concepts of voice and computer system operation.



Delegates will learn how to
Configure End User Web Access, and select devices including Call Forward, Speed Dials, Cisco IP Phone Services Subscription, Personal Address Book.
Configure Cisco Unified Communications Manager to enable features and services to include conferencing, music on hold, speed dials, Call Park, Call Pickup, Cisco Call Back, Barge, Privacy, Cisco IP Phone Services.
Demonstrate understanding of Cisco Unified Communications Manager Extension Mobility operation and configuration.
Understand the difference between On-Net and Off-Net calling, and provide an overview of Gateways and Trunks.
Demonstrate an understanding of Cisco Unified Communications Manager v6.0, the administrative options for the range of IP phones, and their special functions.
Configure Cisco Unified Communications Manager to add users, phones, and Cisco IP Communicator to the Cisco Unified Communications Manager database using manual configuration, auto registration, or the Bulk Administration Tool (BAT)
Identify Cisco Unified Communications Manager BAT characteristics and components.
Connect an IP phone, modify DCHP settings, and configure IP and VLAN settings.
Communications Manager database using manual configuration, auto registration, or the Bulk Administration Tool (BAT)


Course outline
Course Introduction
Understanding Cisco Unified Communications Administration Options
Introducing Cisco Unified Communications Endpoints
Connecting End-User Devices
Configuring Cisco Unified Communications Manager to support IP phones
Cisco Unified Communications Manager BAT
Configuring End User Web Access and Device Control
Configuring User Features
Implementing Extension Mobility
Basic Dial Plan Configuration
Remote Monitoring and Troubleshooting IP Phones
...''

Elements of this syllabus are subject to change.

Phone:0844 871 2080

School Address:

TEL: 0844 871 2080
E-mail us: info@qa.com

Jobs & Resumes: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Houses & Roommates: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Travel Agencies: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester,

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