Microsoft Certified Desktop Support Technician Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Microsoft Certified Desktop Support Technician




Total 104 training courses and degree programs available around the world.

Windows 7 Enterprise Desktop Support Technician (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: ISInc
Training Center(s)/Venue(s): Sacramento, United States
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This five day course is designed for IT support personnel who support Windows 7 at the Tier 1 or Tier 2 level in a wide range of environments. The course is also appropriate for those planning to take the Microsoft Certified Information Technology Professional (MCITP) exam 70-685.

After completing this course, students will learn how to do the following:
identify cause of and resolve desktop application issues; identify cause of and resolve networking issues and
manage and maintain systems that run Windows 7 client. Support mobile users; Identify cause of and resolve security issues

Prerequisites
Before attending this course, students should have a solid foundation-level understanding of Microsoft Windows client operating systems and common internet technologies.

Computer Software Applications Assistant (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Pima Community College
Training Center(s)/Venue(s): Tucson, United States
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Learn software programs in the Windows operating environment. Complete this program by taking classes exclusively in the daytime on weekdays, exclusively on evenings/weekends, or in a combination of day or evening classes..

What can I do with this degree?
Career Options: Entry-level support positions requiring the production of documents, spreadsheets, databases and presentations.

Academic Options: Continue your studies by taking courses that lead to a Computer Software Applications Specialist Certificate.

MCDST (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Santa Ana College
Training Center(s)/Venue(s): Santa Ana, United States

Study of skills needed to successfully
support end-users and to successfully
troubleshoot desktop environments that
are running the Microsoft operating
systems. Student will be provided with
the skills necessary for the Microsoft
Certified Desktop Support Technician
(MCDST) Exams, 70-271 and 70-272.

Help Desk (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Santa Ana College
Training Center(s)/Venue(s): Santa Ana, United States

Santa Ana College is running a training course/program about Help Desk, or has provided such training courses/programs before. Please visit the official website of Santa Ana College to check the availability of this course.

Supporting the Windows Vista Operating System and Applications (70-622) (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Hyperlearning Technologies
Training Center(s)/Venue(s): Virginia Beach, United States
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This course provides students with the knowledge and skills required to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: new installations, single computer migrations, single computer re-installations

MCDST (Microsoft Certified Desktop Support Technician)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: San Diego City College
Training Center(s)/Venue(s): San Diego, United States

MCDST (Microsoft Certified Desktop Support Technician) training courses and programs are available at San Diego City College, or it can provide customized training on your request. Please visit the official website of San Diego City College or call for details.

Windows 7 Enterprise Desktop Support Technician (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Delaware County Community College
Training Center(s)/Venue(s): Downingtown, Media, Sharon Hill, Exton, Jennersville, United States
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This coursework prepares candidates to pass the 70-685
exam and is designed for candidates who support end users
who run Microsoft Windows 7 in a corporate environment.
Upon successful completion of the course candidates
will understand how to resolve operating system issues by
telephone, email, or by connecting to an end user’s system
remotely, or visiting an end user’s desktop.

Microsoft Certified Desktop Support Technician MCDST

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Delaware County Community College
Training Center(s)/Venue(s): Downingtown, Media, Sharon Hill, Exton, Jennersville, United States

Delaware County Community College offers a wide variety of programs and courses to help you sharpen your computer skills and earn IT certifications that will distinguish you professionally and make you more marketable.

Computer Support Essentials (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Minnesota State Community and Technical College
Training Center(s)/Venue(s): Detroit Lakes, United States
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This major provides the support skills needed to assist computer users in a business environment and to install and administer local and wide area networks. Skill development covers microcomputer and data communications technology, network operating systems and the related software applications. Hardware skills include selection, configuration and operation of microcomputer central processing units, peripheral equipment and data communications equipment. Software skills include software selection, customizing, upgrading, training and user support. Upon completion of many of the courses, the student will be able to take the Microsoft certification course.

A certificate is awarded after successful completion of the specialized program of study. Although the certificate is not designed for transfer, most certificate courses also apply toward the Computer and Network Technology AAS degree offered by the college.

Configuring and Adminstering Windows 7 (Certificate) (Master Degree)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Masterlink Training
Training Center(s)/Venue(s): Appleton, Madison, Waukesha, United States
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This five-day instructor-led course provides students with the knowledge and skills to configure and administer Microsoft Windows 7 as a standalone installation or in a corporate environment as a part of a Windows Active Directory domain. It can also be used to prepare for exam 70-680 TS: Windows 7, Configuring. The contents of the course provide students with the ability to create and deploy images, configure hardware and software, configure networking and backup and restore system information. The course also provides a complete set of exercises on installing and configuring DirectAccess in the classroom.

Windows 7, Enterprise Desktop Support Technician (Certificate) (Master Degree)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Masterlink Training
Training Center(s)/Venue(s): Appleton, Madison, Waukesha, United States

This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 and 70-682 exams.

Supporting Windows Vista Computers with Desktop Images and Applications Packages (Certificate) (Master Degree)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Masterlink Training
Training Center(s)/Venue(s): Appleton, Madison, Waukesha, United States
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This two-day instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations Single computer migrations Single computer reinstallations The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls. Install Windows Vista. Upgrade to Windows Vista Ultimate Edition. Configure post-installation system settings. Configure basic networking. Configure advanced networking. Configure user account security. Configure network security. Configure Microsoft? Internet Explorer? 7.0.

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