Microsoft Certified Desktop Support Technician Training Courses and Workshops

Schools providing training courses, certificates, diplomas or degree programs of Microsoft Certified Desktop Support Technician




Total 106 training courses and degree programs available around the world.

Planning and Managing Windows 7 Desktop Deployments and Environments (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Advanced Technical Training Solutions
Training Center(s)/Venue(s): Omaha, United States
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This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations . They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.

Installing and Configuring Windows 7 Client (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Discovery Training Center
Training Center(s)/Venue(s): Charleston, United States
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This instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.

Applications Support (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Seattle Central Community College
Training Center(s)/Venue(s): Seattle, United States
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Students can begin the program any quarter.
The Applications Support program may be a good fit for you if you are a clear communicator, like to solve problems and help people, and are interested in new software and technologies.
Areas of study include Microsoft Word, Excel, Access, PowerPoint, web design, and technical writing. Students will be prepared to take the Microsoft Certified Applications Specialist (MCAS) exams.
The Applications Support program is a certified member of the Microsoft IT Academy.
Job titles include help desk advisor, applications or computer support technician, and customer support analyst.

The Applications Support Program in Information Technology includes a three-quarter certificate and six-quarter associate of applied science degree curriculum. Both programs have prerequisites totaling about one additional quarter for most students. The curriculum was designed with input from Puget Sound industry representatives to include the skills needed for successful employment. Classes in the program provide expertise in using softwa... [Read More]

MCDST (Microsoft Certified Desktop Support Technician)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: York Technical College
Training Center(s)/Venue(s): Rock Hill, United States

MCDST (Microsoft Certified Desktop Support Technician) training courses and programs are available at York Technical College, or it can provide customized training on your request. Please visit the official website of York Technical College or call for details.

PC Tech Support (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: York Technical College
Training Center(s)/Venue(s): Rock Hill, United States

PC Tech Support training courses and programs are available at York Technical College, or it can provide customized training on your request. Please visit the official website of York Technical College or call for details.

Planning and Managing Windows 7 Desktop Deployments and Environments (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Forsythes Training
Training Center(s)/Venue(s): Central Coast, Newcastle, Australia
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This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations . They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.

Audience Profile

This course is intended for IT Professionals who are interested in specializing in Windows 7 desktop and application deployments and managing the desktop environments for large organizations. People attending this training could be support technicians or currently in deployment roles and are looking at taking the next step in their career or enhancing their skills in the areas of planning and deploying Windows 7 desktops.

At Course Completion

After completing this course, students will be able to:
Prepare to deploy Windows 7 business desktops.
Assess and resolve application co... [Read More]

Installing and Configuring Windows 7 Client (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Forsythes Training
Training Center(s)/Venue(s): Central Coast, Newcastle, Australia
  V

This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.

Target Audience

This course is intended for IT professionals who are interested in:
Expanding their knowledge base and technical skills about Windows 7 Client.
Acquiring deep technical knowledge of Windows 7.
Learning the details of Windows 7 technologies.
Focusing on the "how to" associated with Windows 7 technologies.
Most of these professionals use some version of Windows client at their work place and are looking at new and better ways to perform some of the current functions.

Microsoft Certified Desktop Support Technician (MCDST)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Connect Internet Solutions
Training Center(s)/Venue(s): Liverpool, United Kingdom

The course is divided into two parts: the first part covers user and desktop support and the second part covers Office applications support.

Certificate IV in Information Technology (Support)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: NDA Tasmania
Training Center(s)/Venue(s): Hobart, Launceston, Devonport, Australia
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This qualification provides the skills and knowledge for an individual to be competent in a variety of information technology support roles including database administration. The qualification has a strong ICT base of 12 common core units with the potential for inclusion of a range of broader support, help desk and database units to suit particular needs.

The qualification replaces 3 Certificate IV in IT ’support’ qualifications from ICA99 Version 3 and incorporates the database qualification from ICA99, specifically:

It has 2 specialist streams with direct relevance to workplace roles.

Database Administration Stream This stream develops skills in the administration of commercial database systems and could provide database support to an organisation. There are several vendor courses that could potentially relate to this qualification and this stream provides logical entry into the Diploma of Information Technology (Database Design and Development).

Help Desk Stream A person selecting this stream would acquire skills and knowledge to u... [Read More]

Windows 7, Enterprise Desktop Support Technician (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: ctc TrainCanada
Training Center(s)/Venue(s): Calgary, Edmonton, Halifax, Mississauga, Ottawa, Saskatoon, Toronto, Vancouver, Victoria, Winnipeg, Canada

Course descriptions about Windows 7, Enterprise Desktop Support Technician is available on request. Please contact ctc TrainCanada by submitting the training request form.

Windows XP MCDST (Certificate)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Conestoga College Continuing Education
Training Center(s)/Venue(s): Kitchener, Canada
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The Windows XP MCDST certification series prepares candidates for both core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. In this two-course series, expert instructor Tom Carpenter shows candidates how to troubleshoot common problems with Windows XP OS and with popular Windows application programs. At the conclusion of this series, you will be prepared to pass exams 70-271 and 70-272 and have the knowledge and skills to hold a help desk, customer service or technical support position

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Oshawa Campus
Training Center(s)/Venue(s): Oshawa, Canada
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The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Scarborough Campus
Training Center(s)/Venue(s): Scarborough, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Toronto Campus
Training Center(s)/Venue(s): Toronto, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Brampton Campus
Training Center(s)/Venue(s): Brampton, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Mississauga Campus
Training Center(s)/Venue(s): Mississauga, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Hamilton Campus
Training Center(s)/Venue(s): Hamilton, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Kitchener Campus
Training Center(s)/Venue(s): Kitchener, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Mobile & Desktop Support Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: triOS College Windsor Campus
Training Center(s)/Venue(s): Windsor, Canada
  V

The triOS Mobile & Desktop Support Technician Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to courses on desktop applications, communication and support, students receive training on popular operating systems including Microsoft Windows Vista. Students will also learn about wireless and mobile devices.

Careers include: HelpDesk Support, Mobile & Desktop Support and Network Administrator.

Topics in this program include: CompTIA A+, CompTIA Network +, Technology Communication & Time Management,

MCITP: Enterprise Support Technician (70-620 & 70-622), BlackBerry® Certified Support Specialist and more.

Computer Suport Technician (Certificate) (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment
School/Trainer: Academy School of Careers
Training Center(s)/Venue(s): El Paso, United States
  V

The student will learn Computer Hardware, Operating Systems, Local Area Networking, Wide Area Networking, Cabling, Router and Switch configurations, Microsoft Server and Client administration and Networking Security. The program prepares the graduate for work in various fields of computer networking such as PC service and repair, Local Area Networking, Server and Client Operation systems, Desktop support, and Network Security administration. This program is designed to prepare the graduate for entry-level employment opportunity as a computer and network support technician. This program runs for 39 weeks, at 4 hours per day Monday-Friday. Day and Evening available Diploma or Certificate given upon completion.

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