ABC Dee IT Training UK
London, United Kingdom
http://www.office-it-training.co.uk

Written Communication

These courses are designed for different written communication needs. Attendees will develop more effectively their written communication skills. Learning Modules Effective Written Business English Typical learning areas for a 1-day course: Achieving your writing objective Accuracy, brevity and clarity Planning and structure Punctuation and grammar Sales letters Replying to compl......
 

This course is designed to help female managers to develop their interpersonal and strategic leadership skills in order to deliver key business objectives, personal, and team results. Learning Modules Day One: The focus is on executive women and their increasing importance in corporate and organisational culture and the strengths of women’s leadership styles and what women cont......
 

This three days course will help you to exceed your ability to create a powerful impact in others. You will gain the ability to choose, design and implement effective group interventions. And most importantly you’ll be ready for the responsibility and challenge of helping others to learn and grow. Learning Modules Design and deliver effective training Establish credibility and int......
 

This course will enable attendees to identify specific development needs and structure a training programme to clearly defined objectives. Learning Modules Identifying Development Needs How development needs arise Potential triggers, negative indicators and external influences Who will be affected Identifying skills and knowledge requirements Defining competence levels Mapping nee......
 

This course will enable attendees to learn how to effectively participate and contribute in a team. Learning Modules What contributes to a team’s success Turning difficult situations into positive outcomes Factors that contribute to team formation and success Develop strengths and identify development areas Key motivators for you and other team members Receive and give......
 

This is an introductory supervisory training. Attendees will gain basic skills involved in the role of supervisor. Learning Modules The Role and Responsibilities of the effective Supervisor Teamwork for peak performance Managing difficult people and poor performance Time management Motivation and delegation ...
 

This highly interactive three days programme will enable all sales people to fine tune their skills and develop new ones to make sure they remain at the head of their game. Learning Modules The Customers Shoes! How would I want to be sold to Identifying wants and needs What is selling Understanding the sales and buying process What are the core skills What stops us from applying the......
 

These days, part of the price of success in your working world is coping with the pressure of disagreeable events, just as you must cope with the stresses and pressures on your organisation as it struggles to change, survive and thrive in this fast-changing world. This course is designed to help participants to better understand, manage and prevent stress, allowing them to find solutions and pe......
 

This course will provide you with information of the basic steps of the project lifecycle as well as techniques in how to effectively manage a project. Learning Modules Effective Project Management Typical learning areas for a 2-day course: Defining a project Roles and responsibilities of those involved Planning the project The customer’s needs Obtaining commitment Monitorin......
 

This course is designed to give practical guidelines and skills training in the preparation and approach necessary to achieve successful outcomes from recruitment and selection interviews. Learning Modules We have a vacancy! Tools and techniques A systematic method for selection interviews: Structure Control Job descriptions Interviewing and the communication process: what are the......
 

By attending this course you will develop an understanding of how performance management benefits the organisation, teams and the individual and also a greater confidence in handling a wide range of performance management issues. Learning Modules The Benefits of an Integrated Framework Leadership competencies: Powerful enabler to business performance What is business performance......
 

Effective Presentations play an important part in almost every area of work. Quite often it is how other people judge our effectiveness. Presenting well is just as vital outside the work environment. This course is run over one day, providing the attendee with the basic skills of building and delivering a presentation as well as develop his/her style and effectiveness further. ...
 

This exciting event will enable you to assess and expand your managerial expertise for accelerated professional growth and enhanced contribution to organisational effectiveness. It will also help you to uunderstand your organisation and the business environment in which it operates. Learning Modules Defining Your Role Analysing your network Power and influence sources Thinking like you......
 

Are you a manager, team leader, business owner or individual seeking to develop exceptional communication skills? Neuro-Linguistic Programming, often referred to as a ¡®communication psychology¡¯, teaches you the tools, and techniques you need to become a crafted communicator in any environment. This hands-on course will teach you practical skills that you will begin applying immediately. Le......
 

Neuro-Linguistic Programming, often referred to as a ¡®communication psychology¡¯, teaches you the tools, techniques and skills to become a master craftsperson of communication. This hands-on course will teach you practical skills that you will begin applying immediately. Whether you are a team leader, business owner or individual, you will learn a whole new set of wide-ranging skills, organizing......
 

This course will help attendees to achieve and sustain true excellence facilitate lasting change and personal improvements in others and naturally adopt behaviors that will support the positive development of business relationships. Learning Modules Modelling ¨C Replicating Successful Strategies All behaviour has a structure If they can do it, so can you Creating a model for driving a c......
 

This course will give you the necessary negotiation skill, strategies, tools and techniques you must have to effectively handle negotiations ranging from sales, contract to all varieties of personal negotiations. Learning Modules Effective Negotiation Typical learning areas for a 2 or 1-day course: Various negotiation types Effective communication in negotiation The......
 

This course addresses to those who manage the performance of others. Attendees will learn how to enable staff to develop a range of skills to assist others to achieve satisfactory standards of performance, maintain motivation and resolve issues. Learning Modules Performance Management Developing performance measures Job analysis Continuous assessment Standards of Performance ......
 

This course provides a comprehensive range of techniques to enable attendees to manage relationships and appreciate that there are strengths in diversity. It also helps to develop the skills to negotiate priorities, collaborate on complex assignments and secure resources. This event is highly interactive and will provide opportunity for attendees to practice specific techniques and achieve exc......
 

By attending this course you will learn valuable techniques and methodologies that will help you to expand your critical thinking ability and how to accurately define a problem as well as how to utilize all of your intelligences in the decision making process. Learning Modules Gathering Evidence - Heart or Mind Strategy? An understanding of a variety of approaches to effectively collecti......
 

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