AMIDEAST
Abu Dhabi, Dubai, United Arab Emirates
http://www.amideast.org/

Effective Leadership Skills Workshop

As a leader, you need to interact with your followers, peers, seniors, and others who support you, in order to accomplish your objectives. To gain their support, you must be able to understand and motivate and inspire them. In order to do this, you must understand yourself and have a broader understanding of how to lead people. Participants in this 2-day workshop will develop a greater unde......
 

The most important part of any business is the customer. It is true that whatever people can get from you than can probably also get from someone else. Why would they choose to deal with you? People buy from peoplepeople they like, they trust, they respect. How do your customers perceive you? The moment of truth occurs when our staff come into direct contact with our customers. Our performan......
 

This workshop teaches the students the skills required for efficient interpersonal and effective communication including the understanding of oneself and other people at work, theories of Managing People , Creating Effective work groups , interpersonal communication , conflict and negotiation , Leadership and Management , managing effective organizations , organization design and managing chang......
 

This workshop teaches basic business concepts as they relate to communication. Based on a consistent strategic communication model (SCM for creating and delivering appropriate and effective messages via a variety of media and in a wide range of contexts. It covers Communication and Career Success in the Twenty-First Century , Applying the Strategic Communication Model , Introduction to Busines......
 

This Workshop is designed to introduce the concepts and practices of Business Communication including effective communicating by listening, writing and speaking skills and knowledge required in todays business challenges. Learning Outcomes Foundations of Business Communication Applying Three-Step Writing Process Finding and Communicating Information Reports and Proposals Tactics of......
 

This Workshop addresses the issue of how to create a successful CRM program. It starts with a brief review of the state of the marketplace as we enter the 21st century, provides a working definition for CRM and it describes the elements of the total customer experience, focusing on the CRM touch points that directly touch the customer. Learning Outcomes Knowing Your Company’s CRM Goal......
 

This Workshop is designed to introduce the concepts and practices of modern Public Relations. And its growing importance in Private Companies, Government and Industry. The Workshop focuses on the important Role of a Public Relations Officer in a Corporation in this Millennium. Learning Outcomes Evolution and Growth of Public Relations Multi Cultural and International Relations Global......
 

The Workshop will focus on the forms and functions of Marketing Research and the role research plays in management decision making. It will examine various issues facing marketing and business executives and apply appropriate marketing research techniques. It will be concentrating on the practical applications of market research methods to help management solve everyday business problems and un......
 

This Workshop is designed to introduce the concepts and practices of Sales Management including skills and knowledge required in todays business challenges. Learning Outcomes How to manage the changing Sales World How Resources are managed How Sales Accounts are managed in a Competitive World Understanding the links between Organizational Tactics and Sales Understanding the relatio......
 

The objective of this Workshop is to examine the opportunities and problems faced by marketers in contemporary retail formats. The principle issues involved in retailing are explored, including store location and layout, merchandise planning, buying and selling, category management and coordination of store activities. Overall, the course will allow students to develop appropriate skills and kn......
 

This Workshop offers contemporary view of the role and importance of marketing communications. It emphasizes the Importance of Integrated Marketing Communications concepts in enhancing the equity of brands and provides a thorough coverage of all aspects of an IMC program: Advertising, Promotions, Packaging, and Branding Strategies, Point-of-Purchase communications. Learning Outcomes To und......
 

This Workshop offers an extensive training on Services Marketing Industry in the 21st Century. It emphasizes the Importance of Services Marketing Strategy and Managing People, and Delivering Quality Products in this industry. Learning Outcomes To understand the challenges inherent in Marketing, Managing, and Delivering high quality Service Products and ancillaries To learn strategies and......
 

This Workshop addresses the issue of how to improve Organizational Effectiveness through TQM. It starts with a brief review of the state of the marketplace as we enter the 21st century, provides a working definition for CRM and it describes the elements of the total customer experience, focusing on the CRM touch points that directly touch the customer. Learning Outcomes Knowing Your Compan......
 

This workshop will provide the most comprehensive training on leadership and managerial effectiveness in formal organizations with practical suggestions for improving leadership skills. It introduces The Nature of Leadership , The Nature of Managerial Work , Perspectives on Effective Leadership Behavior, Participative Leadership, Delegation, and Empowerment, Managerial Traits and Skills , Theor......
 

This workshop pinpoints the skills needed to Improve and Sustain Customer satisfaction and Customer relationship which is a very important part of CRM in the 21st Century. Who Should Attend? Senior Management Middle Management Customer Service Manager Marketing Manager Sales Force Learning Outcomes Customer Service Customer Satisfaction Strategies to keep a Satisfied Custome......
 

This workshop pinpoints the skills needed to Improve and Sustain Customer satisfaction to improve Customer Service and Customer relationship which is a very important part of Customer Relationship Management (CRM) in the 21st Century. Provides an excellent foundation for Business Etiquette Today by understanding the rules of etiquette and communication to maintain an Excellent Business Rela......
 

Eliminate bad habits, fears, phobias, limiting beliefs and unwanted behaviors. Understand the power and importance of the subconscious mind. Learn how to apply the steps to personal change. Learn how to develop internal and external motivators. Learn how to create rapport. Learn how to listen effectively. Learn how to elicit communication strategies. Learn to increase your persona......
 

Practice the key techniques and skills necessary to design dynamic Presentations. Prepare and deliver one or two presentations and give and receive Feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them. Practice handling difficult questions and situations during a presentations to others. C......
 

Develop the necessary skills to become a better communicator. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the communication process. Identify personal listening styles and cite different approaches to improve listening skills. Apply effective ways to deal with conflict on the job. Learn how ......
 

Eliminate bad habits, fears, phobias, limiting beliefs and unwanted behaviors. Understand the power and importance of the subconscious mind. Learn how to apply the steps to personal change. Learn how to develop internal and external motivators. Who should attend? Individuals who need to improve their effectiveness at both the personal and Professional levels. Course content Defini......
 

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