Advanced Network Information, Inc.
Denver, Reston, Santa Clara, Sunnyvale, United States
http://www.ani-training.com/

IPCC Express and IP-IVR Deployment v4.0

Cisco Customer Response Solutions (CRS) Deployment is an instructor-led course presented by training partners to Systems Engineers, Cisco AVVID Partners, and customers who will be charged with deploying the Customer Response Solutions (CRS) product. Cisco IPCC Express & IP IVR Deployment (CRSD) 4.0 course provides the student with hands-on experience and knowledge of tasks typically perform......
 

Designed specifically for companies implementing Cisco Call Center solutions utilizing the ICM product, this custom course was developed and is available only at SLI. The ICM Bootcamp provides accelerated training focused on key elements for personnel within the call center environment who have day-to-day interaction with the ICM product. ...
 

Upon successful completion of the course, students will be able to: Configure ICM, Call Manager, IPIVR for IPCC Create call routing scripts, using the Script Editor utility for ICM Course Outline IPCC Overview Call Flows Case Study Configure Call Manager for ICM Configure ICM for Call Manager Configure ICM for IPCC Configure CCM PG CTI Desktop Scripting Add New IPCC ......
 

Upon successful completion of the course, students will be able to: Describe Cisco CME system’s features, positioning strategies, and deployment models Describe the key features and functionality of Cisco CME system. Describe CCME/CUE market, positioning strategies and deployment models Explain the differences between traditional voice and voice over IP. Describe the key featur......
 

Introduction to and Administration of Cisco Unified Communications (UC). Unified CallManager 5.x and Unity 4.x administration and management are covered in the course. The class will include hands-on lab exercises to simulate configuration of a corporate telephony environment. The focus will be the daily tasks of administering, maintaining and troubleshooting of a Cisco Unified Communications s......
 

After completing this course, students will be able to: Identify the platforms and infrastructure that support CSA and the CSA MC Describe the CSA architecture and the CSA MC Install CSA with a default Agent kit Create host groups and build Agent kits Define application classes and associate them with the appropriate security policies Use variables for granular control when creatin......
 

SND v1.0 is a five-day, leader-led course, which will be delivered by Cisco Learning Partners (CLPs). This course is an entry-level network security course offered as a pre-requisite to the Cisco Qualified Specialist curriculum. It provides an opportunity to learn about a broad range of the components embedded in Cisco SAFE. Learners will recognize threats and vulnerabilities to networks and le......
 

After completing this course the student should be able to: Describe the features, functions, and benefits of Cisco VPN products. Explain the IPSec and IKE component technologies that are implemented in Cisco Secure VPN products. Install and configure the Cisco IPSec VPN Software client. Configure Cisco VPN 3000 for remote access using pre-shared keys Configure Cisco VPN 3000 for rem......
 

Course Introduction Cisco Security Appliance Technology and Features Cisco PIX Security Appliance and ASA Adaptive Security Appliance Families Getting Started with Cisco Security Appliances Translations and Connections Access Control Lists and Content Filtering Object Grouping Authentication, Authorization, and Accounting Switching and Routing Modular Policy Framework Advanc......
 

Module 1: Cisco Secure ACS for Windows configuring Module Module 2: Configuring Cisco IOS Security Feature Set including IOS Firewall CBAC (Context-Based Access Control), Authentication Proxy and IPS (Intrusion Prevention System) Module 3: Layer 2 Security, including Cisco IBN (Identity Based Network Services), and 802.1x Port Based Authentication Module 4: Building Cisco IOS-based VPNs U......
 

Given an example of Cisco’s defense in depth, the learner will explain how Cisco IPS protects network devices from attacks. Given an IPS sensor appliance, the learner will install the appliance in the network and initialize it. Use IDM to configure basic sensor settings. The learner will use IDM to configure built-in signatures to meet the requirements of a given security policy. The learn......
 

GWGK is an ILT advanced course on implementing Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments. Passing the associated GWGK Exam is a requirement for the Cisco Certified Voice Over IP Professional (CCVP) Certfication. The goal of the course is to provide students with information and practice activities to prepare them to install, configure, monitor and troub......
 

Designed specifically for companies implementing Cisco IP Telephony utilizing Cisco Call Manager, this custom course was developed and is available only at SLI. The CIPT Mini-Bootcamp provides accelerated training focused on key elements for personnel who have day-to-day responsibility for maintaining a Cisco IP Telephony solution. ...
 

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisc......
 

CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a s......
 

The Implementing Cisco Quality of Service (QOS) v2.1 course provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. The curriculum covers the theory of IP QoS, design issues, and co......
 

Upon successful completion of the course, students will be able to: Explain the Cisco hierarchical network model as it pertains to an end-to-end enterprise network Describe specific requirements for implementing a VOIP network Describe the need to implement QoS and the methods for implementing QoS on a converged network using Cisco’s routers and Catalyst Switches Explain the key ......
 

After completing this course, the student should be able to: Explain the Cisco hierarchical network model as it pertains to the WAN Describe and implement teleworker configuration and access Implement and verify frame mode MPLS Describe and configure a site-to-site IPSEC VPN Describe and configure Cisco EZVPN Explain the strategies used to mitigate network attacks Describe and con......
 

In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially Catalyst Multilayer Switches) according to the Campus Infrastructure module in the Enterprise Composite Network model. The campus switched network includes converged IP data, IPC (voice), and Air......
 

In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially routers such as Cisco ISRs) according to the Campus Infrastructure module in the Enterprise Composite Network model. The routed network includes the most commonly used and emerging IP routing pro......
 

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