BMG University
Denver, Colorado, United States
http://www.bmguniversity.com/

Data Collection

Proper data collection is critical to the correct analysis and reporting of key business metrics. The fundamental topics covered in this course include discrete vs. continuous data types, scales of measurement, specific data collection principles, converting attribute data to variable data, sample size considerations, sampling strategies and data gathering strategies. Introduction to Statistics......
 

This module introduces a generic process model and discusses how a process transforms inputs into outputs. In others words, it illustrates how Output Y is a function of Input X. To measure process performance, the input, process and output variables should be documented to get the complete picture....
 

Mid-level process maps provide a clear and in-depth understanding of a process in order to improve it. In this module, students learn how to create a Process Flow Diagram that leverages Value Add/Non-Value Add analysis, and also how to create a Swimlane Map that correlates process steps with accountability....
 

In this module, students are introduced to high-level process maps, specifically Macro Maps and SIPOC Diagrams. Coverage includes the purpose of each map, the steps necessary to create each map, and a demonstration of how to apply each map....
 

The ability to understand and use statistical data is crucial to the success of any Lean Six Sigma project. This module introduces basic statistical concepts including populations and sampling, measures of central tendency, and measures of variation....
 

This module introduces the Pareto Principle, which suggests that a large majority of problems (80%) are produced by a few key causes (20%). It also demonstrates how to construct and analyze a Pareto Chart....
 

This course is an introduction to Minitab, the statistical software utilized by Six Sigma practitioners, quality leaders and statisticians to help them analyze data. This course demonstrates some basic features and functionalities of MINITAB that will help you to effectively organize, manipulate and display data. The course is appropriate for employees of all levels. (Students will need to purc......
 

This module outlines the purpose of the Kano model and how it links customer requirements to customer satisfaction in products or services. In addition, this module outlines how the Kano model helps create differentiation and a competitive advantage....
 

This course introduces a powerful process for recognizing and prioritizing projects using a Cause & Effect Matrix....
 

This course will explore Design for Six Sigma (DFSS), a powerful problem solving methodology for building new processes and products. The presentation will define DFSS, list and define the key variables for each phase, and identify the characteristics of a DFSS project. The course will contrast Six Sigma projects with DFSS projects and help identify when it is most appropriate to use each metho......
 

This course explains how human factors result in errors. It presents three modes of human behavior and the most typical errors that humans make when operating in these modes. The course also explains ways in which to prevent human error....
 

Mistake proofing is based on the concept that errors can be avoided if the appropriate mistake proofing techniques are used. This module reviews the techniques that can be used to mistake proof a process as well as the eight behaviors that lead to mistakes. This module also compares mistake proofing to the common types of control methods....
 

Reducing the time it takes to move from one process to another is critical to improving productivity, quality and customer satisfaction. In this module, students will learn the best method to document long setups, as as well as the 5-step process for reducing setup time....
 

5S is a Lean method designed to eliminate waste by establishing a place for everything and putting everything in its place. The five S’s represent Sorting, Storing, Shining, Standardizing and Sustaining. Each of these activities is carefully explained during this course so that students understand what 5S is or is not, as well as the benefits of 5S. Examples and an interactive simulation help i......
 

This course explains why eliminating waste (non-value-added activities) relates directly to the five principles of Lean. In addition to learning how to identify each type of waste, students will discover the three rules of waste and the three key questions that define value. A helpful acronym for recalling the eight types of waste enhances retention; real world examples and checkpoints aid comp......
 

This course discusses the concept of “Kanban�which simply means “visual signal.�It introduces how to use Kanban to control the movement and production of new inventory....
 

This module defines the Lean concept of Pull, and how to build a Pull system to regulate the flow of production. As part of the discussion, it covers how to calculate lead time and work-in-process, Little’s Law, and Kanban....
 

This module addresses three different components of standard work: ‘TAKT�time or customer demand; Work in Process (WIP), which is the minimum amount of inventory needed in order to achieve a smooth flow; and Standard Operating Procedures (SOPs) to document standard routines or procedures....
 

This module introduces the concept of Flow, which is the balancing of internal resources to meet external demand. Topics include Takt Time, Cycle Time, Lead Time, Work Flow Balance, Standard Work and Cellular Design....
 

Spaghetti Diagrams are used to document the movement of people and resources during a process. This module explains how to create a Spaghetti Diagram, as well as how to analyze the results to reduce wasted movement....
 

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