California State University Fullerton
Fullerton, Garden Grove, Irvine, California, United States
http://www.csufextension.org/

Consecutive Interpreting

This course continues the expansion, development, acquisition and use of Spanish-English legal terminology used in administrative hearings and criminal proceedings. The fundamentals of consecutive interpreting are learned and practiced using concentration techniques, memory enhancement, and interpreting skills in the consecutive mode. Tapes, court-related transcripts and various other legal doc......
 

The foundation of interpretation is translation; therefore, a solid base in translation is crucial to fully developing translation and interpreting skills. This class provides an overview of the nature and characteristics of translation, its high standards for accuracy in meaning, register, tone and style, and its impact on the value of documents undergoing translation. Class activities will en......
 

To perform effectively in the courts or a legal setting, interpreters need to understand how the legal and court systems function. In this class, you will develop an overview of the U.S. judicial system with an emphasis on criminal and civil procedures. You will gain an understanding of how the courts work and how cases are processed. Professional conduct for court interpreters and ethical issu......
 

An understanding of the medical system, the ability to bridge the linguistic and culture gap between provider and patient, and awareness of how the active role healthcare interpreters engage in during an exchange contributes to the success of interpreted sessions. An overview of the American healthcare system and how interpreters function in a variety of health care settings will help participa......
 

This gateway class is a requirement for enrollment in any of the Interpretation and Translation classes because it presents the foundation for understanding and development of translation and interpretation skills. You will learn about the underlying theory and practice of translation and interpretation; core skills; the roles of the interpreter and translator; as well as ethics and professiona......
 

The ultimate challenge for medical coders is keeping abreast of ever changing standards and regulatory implications. This class is part one of an overview of medical coding and the application of codes in the reimbursement process. You will gain the essential knowledge and skills required to accurately decipher medical billing and reimbursement documentations through the proper use of ICD-9-CM,......
 

Medical coding has standards instituted by the Federal government and industry associations to establish guidelines for appropriate billing for complex healthcare services. Coding abuse is one of the most prevalent forms of abusive billing due to the technical and complex nature of diagnostic and procedure pairing protocols. In this class, you will gain an understanding of what constitutes frau......
 

Develop a comprehensive overview of the managed care industry and define critical terms and concepts related to healthcare. You will learn the major components of managed care and to differentiate between the different types of healthcare delivery systems. You will gain an understanding of the basic components of managed healthcare and the different types of provider organizations, reimbursemen......
 

You will be introduced to the field of case management. This class is an overview of the profession including the roles and functions of the case manager in accordance with the Standards of Practice for Case Management. Learn to identify the core components of case management models and practice settings. ...
 

Learn the necessary skills required to perform basic claims examinations in specialized areas such as medical, dental, Worker’s Comp, and auto. Become familiar with the standards of practice including disability ratings and Workers’ Comp fundamentals utilized in the claims examination process. Gain an understanding of the key issues when advising customers regarding coverage and the v......
 

This is a comprehensive introduction to customer service in an insurance environment. Learn the skills required to deliver exceptional customer service in claims processing through effective oral and written communications and the art of negotiating. Gain an understanding of customer perceptions and expectations, and learn project and time management techniques to facilitate customer satisfacti......
 

In this class you will gain an understanding of the principles of insurance policy interpretation, the insurance policy as a legal contract, and review liability issues associated with claims examination. You will explore the legal elements of life, health, and group claims including certificates of insurance pertaining to liability. A special focus on the Worker’s Comp system as it relate......
 

You will be introduced to the profession of claims examiner with an emphasis on the insurance industry and the different types of claims examined. You will be provided with an overview of the claims process and review the role and functions of the claims examiner. You will develop a working knowledge of professional ethics and confidentiality issues inherent in the claims process. Explore the m......
 

Compliance with federal and state laws and regulations is a necessary part of the human resources function. This creates a work environment that is balanced between employer and employee rights and responsibilities. You will discuss and explore the critical laws and regulations affecting human resources management, giving particular attention to discrimination, sexual harassment, health and saf......
 

Learn about compensation and benefits programs and how they contribute to achieving organizational strategies. You will learn the role of benefits and services in an organization and become familiar with the uses of compensation, benefits and reward systems, job evaluation, and salary structures and packages. ...
 

Explore the economic and social factors that affect employees, including unionization and collective bargaining agreements. You will learn about the various applications of performance appraisals and evaluations, how to document employee activity, and how to conduct an employee investigation. ...
 

The most important thing a human resources manager can do for an organization is to attract and retain employees who agree with organizational goals and objectives, and are willing to work toward accomplishing them. This class will assist in the development of skills needed to recruit, select and retain qualified employees by teaching basic staffing practices and strategies. Demonstrations of h......
 

The human resources manager should be viewed as an integral and important part of an organization, working toward common stated goals. This class is designed to give you an introduction to the changing environment of the industry, including a history of the human resources or personnel field, and current issues and trends. A case study discussion and review also will be included. ...
 

In this class you are introduced to GIS and how it is used in today’s world. This class will provide a comprehensive overview of GIS including the major components of hardware, software, data and the identification of the skills required of a successful GIS Specialist. You are introduced to ArcGIS software which you will be using throughout the certificate program. You will gain an underst......
 

To provide service as an expert witness, it is essential for a forensic accountant or a fraud examiner to understand the inner-workings of a trial. You will gain an overview of the standards and practices in litigation services, and will focus on identifying potential liability when testifying at a trial. You will develop an understanding of judicial procedure, the discovery process, Daubert ch......
 

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