Training School:California State University Fullerton 
Fullerton, Garden Grove, Irvine, California, United States
http://www.csufextension.org/
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Total 366 program(s)/course(s) available.
Strategic Supplier Relationships Workshop Supplier Relationship Management (SRM) is defined as a comprehensive approach to managing the communications and interactions between the enterprise and its suppliers. The goal of SRM is to effectively streamline and make more efficient the interaction between the enterprise and its suppliers through increased process efficiency in acquiring goods and services, managing inventory, and processin......
Global Supply Chain ProcurementDevelop an overview of international procurement in the Global Supply Chain. You will become familiar with the difficulties encountered when procuring from international sources. Through interactive exercises and case studies, you will gain skills and knowledge in understanding, relating to, and working with people of different and diverse cultures.
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Customer and Process Management in the Supply ChainAnalyze the basic elements and strategies of supplier relationships as seen from a customer service perspective. Customer service is considered the catalyst for reorders along the supply chain. You will learn about these concepts from both an operational and managerial approach. Topics include technical innovations (JIT, EDI, MRP) and the critical role customer service plays in developing leadi......
Supply Chain LogisticsThis class is an in-depth study of the logistical distribution activities in the supply chain: order entry and picking, transportation, and warehousing. You will learn the nature and steps of the order entry process and the use of technology tools. Discussions focus on warehousing alternatives, transportation and traffic management, types of carriers, and financial and legal issues. You also le......
Inventory Control and Management in the Supply ChainGain a comprehensive understanding of the need for and methods of accurate inventory management techniques within the supply chain. You will learn methods for determining inventory levels, safety stocks and reorder points. You will also acquire a working knowledge of warehousing and logistics, and learn how to analyze material flow through the supply chain.
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Purchasing and Supply Chain ManagementThis class is an in-depth study of purchasing and materials activities in the supply chain. You will gain a working knowledge of techniques used to improve the effectiveness of these activities as well as their interactions with other functions and companies. You will learn about supplier selection and development, contract administration, negotiation, commodity analysis, just-in-time purchasin......
Project Evaluation and ClosureThis class addresses document retention and project closure. Archiving documents on completion of each phase of the project facilitates the retention of vital information, including documents that: record/analyze project performance; show customer requirements and deliverables; and/or provide important project details.
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Project Management Skills in Time and Cost ManagementProject time management involves sequencing of all project activities to support the development of a realistic and achievable schedule. Project cost management ensures that the project is completed within the approved budget and is primarily concerned with the cost of the resources needed to complete project activities.
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Managing Quality and Communications in ProjectsProject quality management includes all the planned and systematic activities required to ensure that the project will meet the objectives for which it was undertaken and includes quality planning, quality assurance and quality control. Communications management ensures timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information. It also......
Managing Procurement, Planning and Risk in ProjectsDeveloping a project plan, which may go through several iterations, should result in a coherent document that includes strategic planning and can be used to guide both the project execution and project control. Project planning must be systematic, flexible enough to handle unique activities, disciplined and capable of accepting multifunctional inputs. Planning must be performed throughout the l......
Project ManagementManagement experts estimate that as much as 50 percent of work is done in the form of a project. However, many managers have had no formal experience or training in the field. Consequently, projects may have no clear starting or ending point. But even more importantly they may have no clear definition of what is to be accomplished, the time constraints or the budget. Overview of Project Managem......
Customer Service ExcellenceLearn how to develop a customer service strategy, provide the necessary leadership to foster a service-oriented culture, and measure customer service before and after the sale. You will also focus on how to establish supportive personnel policies, and design for top quality as perceived by the customer.
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Leadership Decision MakingYou will learn whether a team leadership style or a contingency leadership style is most effective for you. Hands-on activities use real life situations to enhance understanding of potential problems and help in the identification of solutions.
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Time and Stress ManagementThis seminar is designed to help you learn how to work smarter, avoid burnout, set priorities, and organize and schedule activities. You will learn to overcome procrastination, reduce interruptions, and apply useful strategies for managing stress immediately.
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Advanced Speaking and Listening Skills for LeadersLearn how to speak more effectively in one-on-one encounters and before medium- and large-size groups. You will be able to increase listening efficiency through properly interpreting the non-verbal communication of others, and to communicate assertively but non-defensively.
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Goal Setting and Performance AppraisalsLearn to set goals and manage by objectives. The class will focus on the tools and rules for achieving a good appraisal, and how to conduct effective appraisal interviews.
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Win-Win Strategies for Managing Politics, Conflict, and Problem EmployeesYou will learn how to negotiate personnel disputes and resolve conflicts. In addition, you will learn how to problem-solve for win-win solutions and recognize and respond to problem employees. You will also address how to improve relationships with supervisors, co-workers, and subordinates.
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Building Teamwork in OrganizationsYou will learn the eight key factors of team effectiveness and how to achieve them. These include: effectively leading groups through the three phases of normal work group evolution, the five key roles necessary for optimum team performance, and to creating successful self-directed work groups.
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Selecting, Orienting, and Coaching EmployeesYou will learn how to conduct selection interviews, orient employees who are beginning new positions, and coach employees to improve their performances.
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Motivating EmployeesThis seminar focuses on providing a comprehensive strategy for motivating employees through the following topics: key needs that motivate employee behavior, rewards in the business environment to meet these needs, successful programs to match employee needs and organizational rewards, and sustaining motivation over the long haul.
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