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Training School:

Canadian Management Centre About
Calgary, Ottawa, Toronto, Winnipeg, Canada
http://www.cmctraining.org

Jobs & Resumes: Calgary, Ottawa, Toronto, Winnipeg
Houses & Roommates: Calgary, Ottawa, Toronto, Winnipeg


Total 107 program(s)/course(s) available.

Process Improvement & Work Simplification

Learn the techniques you can use to improve work flow, promote continuous improvement and, ultimately, raise your profit potential. This program focuses on developing strategies for immediate and continuous process improvement. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Explore the use of process improvement tools, such......
 

Lean Manufacturing

Turn your operations into an effective tool to compete in today’s marketplace. This seminar covers ways to reduce waste and increase revenue by teaching you how to become faster and more responsive to customer demand. Help your organization do more with fewer resources, less risk and less effort. -------------------------------------------------------------------------------- ......
 

Inventory Management

Concepts such as "Flexible Manufacturing" and "Quick Response" are delivering results. In this seminar, you’ll learn to apply these techniques in a hands-on environment. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Improve your inventory turnover ratio and turn frozen assets into cash Establish ......
 

Process Mapping for Improved Customer Service

Transform your organization into a direct reflection of your customers¡¯ wants, needs and desires. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Map out your key customer processes Identify disconnects affecting productivity, loyalty and satisfaction Overcome frustrating, irritating blocks to best serving the internal a......
 

Customer Service Leadership

They say that the customer is always right, but in actual fact, it¡¯s your organization that must be right for the customer. Learn effective strategies for improving commuinication and customer service for the benefit of all involved. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to deal with difficult people both ins......
 

Managing Customer Conflict

While conflict is often associated with negativity, skilled communicators can seize it as an opportunity to heroically overcome key barriers and strengthen business relationships. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to handle conflict with internal and external customers Identify key strategies for decrea......
 

Meeting & Event Planning

Professionally plan and organize meetings and events. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Effectively organize meetings and events Managing typical challenges and concerns Managing meetings from afar YOU WILL LEARN Selecting an appropriate facility How objectives and budgets drive meeting/planning dec......
 

The Changing Role of Administrative Professionals

Learn to excel in the many roles successful admins play. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Develop a distinct image and role for yourself Establish goals for your professional development Learn how to actively participate in a team environment YOU WILL LEARN Understanding your changing role and your man......
 

Outrageous Confidence for Administrative Excellence

HOW YOU WILL BENEFIT Learn to speak with greater clarity, confidence and professionalism Cope better with changing priorities Manage deadlines more effectively YOU WILL LEARN Asking for help/clarification without feeling nervous Avoiding words that make you sound weak and ineffective A 4-step method for saying ¡°no¡± 5 ways to grow your ¡°rock of self-esteem¡± and stay positive ......
 

Communicating, Negotiating and Prioritizing

Learn to become an expert communicator, strong negotiator and a master task juggler. This course will help you develop the skills and mindset to become a self-starter who makes things happen. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to communicate assertively and negotiate effectively Establish the respect and......
 

Decision Making and Critical Thinking

This interactive seminar is designed to help you build and expand your decision-making, critical-thinking and creative problem-solving skills. You will cover methods of assessing and resolving problems and understanding the role of inferences and assumption as well as gain confidence in asking the right questions and overcoming the stress of making complex decisions. -----------------......
 

Distributor Sales Network

Learn how to expand market penetration, boost sales and profits and cut costs. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn how to choose the right distributor for your market needs Effectively negotiate distributor investment in your inventory Determine how many channels or tiers of distribution you really need......
 

Strategic Sales Negotiations

Unlock the secrets to superior sales negotiating. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Establish your credibility with the buyer Maintain control of negotiations Be better prepared to justify your offering using value Improve your sales margins and closing ratios YOU WILL LEARN Focusing on selling valu......
 

Advanced Sales Management

Take your sales management skills to the next level and get those elusive team results! -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Develop your leadership and team-building skills Fine-tune territory analysis, design and segmentation Identify, recruit and train a higher calibre of sales professional How to choose ......
 

Time and Territory Management for Salespeople

Increase your sales the strategic way. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Discover how to pinpoint your key revenue-generating activities Create the time to build customer relationships Use technology to manage time and territories, follow up leads and clinch sales Learn how to avoid losing sales to better......
 

Selling to Major Accounts

Calling on major accounts is time consuming and risky. Develop the account strategy that will get you the best return on your investment. You can no longer afford to expend energy on account development without a plan or focus. Major account selling requires a long cycle and a big investment of resources. That¡¯s why today¡¯s successful sales professionals are more than just tactical pros¡­the......
 

Selling to Senior Executives

Selling to the C suite requires a thorough understanding of their perspective and a totally different approach. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Gain the confidence and skills to sell effectively to presidents, CEOs, COOs, CFOs and other executives Learn how to tailor and deliver presentations to achieve exe......
 

Controlling the Buyer

If you¡¯ve ever made a great sales presentation only to have a prospect say ¡°I¡¯ll think it over¡±, you will greatly appreciate the skills gained through this program. By proactively controlling the sales process, you will have less difficultly maintaining your margins ¨C even in highly competitive situations. Plus, you will be able to more easily predict and influence your buyers¡¯ decisions. ......
 

Sales Management

Translate your sales talents into managerial expertise. This hands-on course will help you act and think like a seasoned professional. Through personal instruction, workshop practice sessions and case study analysis, you¡¯ll fine-tune your skills and develop tactical strategies to apply in Real World situations. --------------------------------------------------------------------------......
 

Professional Selling

This seminar is a road map of the entire sales process, covering every critical phase of selling and giving you the enhanced listening and state-of-the-art prospecting skills you need to succeed as a professional salesperson today. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Understand each phase of the selling process ¨C......
 


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