Training School:Canadian Management Centre  Calgary, Ottawa, Toronto, Winnipeg, Canada http://www.cmctraining.org
Jobs & Resumes: Calgary, Ottawa, Toronto, Winnipeg Houses & Roommates: Calgary, Ottawa, Toronto, Winnipeg
Total 107 program(s)/course(s) available.
Process Improvement & Work Simplification Learn the techniques you can use to improve work flow, promote continuous improvement and, ultimately, raise your profit potential. This program focuses on developing strategies for immediate and continuous process improvement.
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HOW YOU WILL BENEFIT
Explore the use of process improvement tools, such......
Lean ManufacturingTurn your operations into an effective tool to compete in todays marketplace. This seminar covers ways to reduce waste and increase revenue by teaching you how to become faster and more responsive to customer demand. Help your organization do more with fewer resources, less risk and less effort.
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Inventory ManagementConcepts such as "Flexible Manufacturing" and "Quick Response" are delivering results. In this seminar, youll learn to apply these techniques in a hands-on environment.
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HOW YOU WILL BENEFIT
Improve your inventory turnover ratio and turn frozen assets into cash
Establish ......
Process Mapping for Improved Customer ServiceTransform your organization into a direct reflection of your customers¡¯ wants, needs and desires.
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HOW YOU WILL BENEFIT
Map out your key customer processes
Identify disconnects affecting productivity, loyalty and satisfaction
Overcome frustrating, irritating blocks to best serving the internal a......
Customer Service LeadershipThey say that the customer is always right, but in actual fact, it¡¯s your organization that must be right for the customer. Learn effective strategies for improving commuinication and customer service for the benefit of all involved.
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HOW YOU WILL BENEFIT
Learn to deal with difficult people both ins......
Managing Customer ConflictWhile conflict is often associated with negativity, skilled communicators can seize it as an opportunity to heroically overcome key barriers and strengthen business relationships.
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HOW YOU WILL BENEFIT
Learn to handle conflict with internal and external customers
Identify key strategies for decrea......
Meeting & Event PlanningProfessionally plan and organize meetings and events.
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HOW YOU WILL BENEFIT
Effectively organize meetings and events
Managing typical challenges and concerns
Managing meetings from afar
YOU WILL LEARN
Selecting an appropriate facility
How objectives and budgets drive meeting/planning dec......
The Changing Role of Administrative ProfessionalsLearn to excel in the many roles successful admins play.
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HOW YOU WILL BENEFIT
Develop a distinct image and role for yourself
Establish goals for your professional development
Learn how to actively participate in a team environment
YOU WILL LEARN
Understanding your changing role and your man......
Outrageous Confidence for Administrative ExcellenceHOW YOU WILL BENEFIT
Learn to speak with greater clarity, confidence and professionalism
Cope better with changing priorities
Manage deadlines more effectively
YOU WILL LEARN
Asking for help/clarification without feeling nervous
Avoiding words that make you sound weak and ineffective
A 4-step method for saying ¡°no¡±
5 ways to grow your ¡°rock of self-esteem¡± and stay positive ......
Communicating, Negotiating and PrioritizingLearn to become an expert communicator, strong negotiator and a master task juggler. This course will help you develop the skills and mindset to become a self-starter who makes things happen.
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HOW YOU WILL BENEFIT
Learn to communicate assertively and negotiate effectively
Establish the respect and......
Decision Making and Critical ThinkingThis interactive seminar is designed to help you build and expand your decision-making, critical-thinking and creative problem-solving skills. You will cover methods of assessing and resolving problems and understanding the role of inferences and assumption as well as gain confidence in asking the right questions and overcoming the stress of making complex decisions.
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Distributor Sales NetworkLearn how to expand market penetration, boost sales and profits and cut costs.
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HOW YOU WILL BENEFIT
Learn how to choose the right distributor for your market needs
Effectively negotiate distributor investment in your inventory
Determine how many channels or tiers of distribution you really need......
Strategic Sales NegotiationsUnlock the secrets to superior sales negotiating.
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HOW YOU WILL BENEFIT
Establish your credibility with the buyer
Maintain control of negotiations
Be better prepared to justify your offering using value
Improve your sales margins and closing ratios
YOU WILL LEARN
Focusing on selling valu......
Advanced Sales ManagementTake your sales management skills to the next level and get those elusive team results!
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HOW YOU WILL BENEFIT
Develop your leadership and team-building skills
Fine-tune territory analysis, design and segmentation
Identify, recruit and train a higher calibre of sales professional
How to choose ......
Time and Territory Management for SalespeopleIncrease your sales the strategic way.
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HOW YOU WILL BENEFIT
Discover how to pinpoint your key revenue-generating activities
Create the time to build customer relationships
Use technology to manage time and territories, follow up leads and clinch sales
Learn how to avoid losing sales to better......
Selling to Major AccountsCalling on major accounts is time consuming and risky. Develop the account strategy that will get you the best return on your investment.
You can no longer afford to expend energy on account development without a plan or focus. Major account selling requires a long cycle and a big investment of resources. That¡¯s why today¡¯s successful sales professionals are more than just tactical pros¡the......
Selling to Senior ExecutivesSelling to the C suite requires a thorough understanding of their perspective and a totally different approach.
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HOW YOU WILL BENEFIT
Gain the confidence and skills to sell effectively to presidents, CEOs, COOs, CFOs and other executives
Learn how to tailor and deliver presentations to achieve exe......
Controlling the BuyerIf you¡¯ve ever made a great sales presentation only to have a prospect say ¡°I¡¯ll think it over¡±, you will greatly appreciate the skills gained through this program. By proactively controlling the sales process, you will have less difficultly maintaining your margins ¨C even in highly competitive situations. Plus, you will be able to more easily predict and influence your buyers¡¯ decisions.
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Sales ManagementTranslate your sales talents into managerial expertise. This hands-on course will help you act and think like a seasoned professional. Through personal instruction, workshop practice sessions and case study analysis, you¡¯ll fine-tune your skills and develop tactical strategies to apply in Real World situations.
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Professional SellingThis seminar is a road map of the entire sales process, covering every critical phase of selling and giving you the enhanced listening and state-of-the-art prospecting skills you need to succeed as a professional salesperson today.
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HOW YOU WILL BENEFIT
Understand each phase of the selling process ¨C......
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