Canadian Management Centre
Calgary, Ottawa, Toronto, Winnipeg, Canada
http://www.cmctraining.org

Challenging Management Conversations

Learn to address sensitive personal issues, confront performance liabilities, persuade key players to support your ideas and how to disagree without sounding judgmental with tact and confidence. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Identify strategies for handling challenging conversations with clarity and confide......
 

This course offers your best chance to review basic grammar rules and that ensure your knowledge is up to date. Master the rules of grammar and you¡¯ll master business communication. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn easy techniques for knowing where and what punctuation to use Know the nine most common ......
 

Does your business writing have the power of persuasion? Whether you¡¯re selling a product or service, justifying a budget increase, arguing for more staff or supporting your position over others¡¯, your writing is more influential when you know how to address your readers¡¯ needs and interests. Drawing from the time-tested principles of persuasion, influence and motivation, you will leave this in......
 

Learn to write more powerful letters, memos, reports and emails to get your message across more effectively. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn eight ways to write stronger sentences Discover the COVE approach to making your reader happy Simplify the minute-taking process Practice writing effective l......
 

In today¡¯s business environment, presentations and public speeches are very much a part of every executive¡¯s responsibilities. Effective executive speaking is what distinguishes the successful professional from everyone else. Mastering this skill is critical to your success ¨C and to your individual and corporate image. ------------------------------------------------------------------......
 

Develop the skills necessary to be effective when making presentations to technical and/or non-technical audiences. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Understand the differences between presenting to technical and non-technical professionals and how to meet each group¡¯s specific needs Select and design media a......
 

In this three-day seminar, you¡¯ll learn how to present your ideas with conviction, control and poise¡ªand without fear. You¡¯ll gain the specific skills and direction you need to become comfortable with your own presentation style. And you¡¯ll receive expert advice on how to handle challenging situations. Most important, you¡¯ll learn how to present by presenting. ------------------------......
 

In this highly interactive 1-day workshop, you¡¯ll learn the strategies and gain the skills required to master the art of successful negotiation. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Identify your unique negotiating style Apply persuasive verbal and non-verbal communication skills Get the results you want Pra......
 

Relax: Only 90% of Project Management involves communicating. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Keep the team on track through consensus and conflict resolution Minimize communication misunderstandings Prevent team ¡°break-ups¡± by using constructive feedback Achieve better results through clear, open and h......
 

Master the art of negotiation within any industry, at every level. Learn how to establish a formal planning process, prioritize key issues, break deadlocks and negotiate as part of a team. Practice persuasion techniques and identify the negotiation ploys of successful negotiators. Return to work equipped with the tools to employ winning negotiating strategies. ------------------------......
 

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to express workplace emotions through assertive communication skills Discover......
 

Improve your effectiveness and your influence. Learn how to communicate more effectively and create a climate for positive action. Return to work better able to motivate and influence change and foster teamwork. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Gain a better understanding of your personal style and your impact......
 

In just two days, this seminar offers insights into your communication style and those of others while providing you with skills for clearly and effectively receiving and transmitting information, ideas, thoughts, feelings and needs. Learn how to choose and use the most appropriate words and emotional tone for every business situation. -------------------------------------------------......
 

Mastering the science of Emotional Intelligence will give you the insights and understanding required to manage different personalities within your organization, fostering a more productive and constructive work environment. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Understand how critical Emotional Intelligence (E.I.)......
 

Discover how to recognize the causes of interpersonal conflict. Become aware of your emotional triggers to prevent explosive situations. Learn new strategies of conflict management that will improve your communication performance, and ultimately increase the success of your business initiatives. -------------------------------------------------------------------------------- HOW YO......
 

This seminar offers practical and adaptive strategies for informing and influencing others ¨C no matter where they fit within the organization. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to use adaptive communication effectively ¨C in any situation Break down barriers between team co-operation and organizational e......
 

Learn to become a more conscious communicator ¨C someone who knows exactly what you want to say and understands the impact of your message. Broaden your awareness of other people¡¯s perspectives to enhance your ability to understand and influence. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to communicate with vision......
 

Learn to build strategic relationships both in the organization and with your external customers. By learning to communicate with grace and finesse, you¡¯ll be able to diffuse difficult situations while strengthening the positive ones. The result are improved service levels and a more enjoyable work atmosphere. -----------------------------------------------------------------------......
 

This intensive seminar has been carefully tailored to meet your unique needs as a technical professional. You¡¯ll learn to deal with conflict, reach resolution and overcome resistance to new ideas. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Improve your communication to get the response you want Explore ways to be asse......
 

Learn how your behaviour style impacts your overall performance as a manager. Step-by-step, you¡¯ll go from identifying your current style to applying a more effective approach. You¡¯ll examine the entire dynamic process using behaviour modelling and feedback sessions. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Identify a......
 

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