Centre for Continuing Education, Concordia University
Montreal, Quebec, Canada
http://www.concordia.ca/

FAMILY LAW

One of the most emotionally charged areas of the law pertains to the family. Issues addressed include the definition of marriage, cohabitation, divorce and separation, child custody and support, and domestic abuse. The family patrimony and the types of marriage regimes will also be discussed. ...
 

As individuals, we are constantly met with challenges and changes that affect our lives. For example, marriage and divorce, property acquisition and disposal, death and succession, responsibility and liability, immigration, naturalization and citizenship, to name but a few, are all issues that can profoundly impact our lives. This certificate focuses on helping the student understand the law, a......
 

The first part of this on-line course is designed to familiarize students with the preparation required for a small business to successfully import or export. The second part examines the main steps involved in starting out and progressing in international markets. Principal subjects covered in the first part of the course are: the world trading environment, the drafting of an export/import bus......
 

Organizations that seek to maximize business opportunities must necessarily consider global markets. The objective of this Certificate is to examine the manner in which one might conduct business internationally, the controllable and uncontrollable elements that must be anticipated, and the preparation and steps required by an organization in order to import and export effectively. ...
 

Effective leaders are made, not born. Learn how to identify different leadership styles in organizational settings and discover and develop your own style and strengths. Learn practical approaches to managing that inspire, motivate and empower others to achieve company goals and objectives. ...
 

This course provides much more than a study of useful performance evaluation techniques. It supports managers in planning, organizing and encouraging organizational performance success. Performance management moves away from the rear-view approach of many performance evaluation techniques and progresses to a forward-looking approach to organizational performance management that supports heighte......
 

The Certificate in Human Resources �Change and Leadership features the fundamental infrastructure of value-added in Human Resources Management of the future. Addressing the crucial expectations that are rapidly becoming the hallmark of successful enterprises, this certificate provides the planning, strategies and tools to design more agile, less bureaucratic, more effective and efficient organ......
 

This certificate features the “big three�of customary human resources management. These courses provide the essential underpinning of comprehensive Human Resources practices and tools designed to help organizations align their human resource programs with strategic objectives. This certificate meets the requirements of committed HR professionals as well as other professionals and managers taki......
 

The Certificate in Human Resource - Data Services features the tools, methodologies and practices required to manage large amounts of human resources data and turn it into readily available information to support HR decision-making processes in an era of effective organizational design, outsourced services and enhanced employee-employer relationships. This certificate is practical for payroll p......
 

The Certificate in Human Resources Fundamentals is the crucial corner stone of the HRM diploma program, featuring courses designed to situate human resources management in the present-day context of Quebec and Canadian organizations competing in the global marketplace of products, services and resources. The curriculum lays out the basic concepts and practices of contemporary HR Management agai......
 

With the very fast paced evolution of the contemporary workplace; the rules, regulations, rights, expectations and responsibilities that impact on both employers and employees are ever-changing. The role of Human Resources is expanding to meet the complex expectations of efficient and effective organizations. The Diploma in Human Resources Management focuses on the identification of key workpla......
 

This on-line course will teach students how to develop strategies to increase revenue in all hotel departments. Particular attention will be paid to using yield management rules in the rooms division. The course will review how revenue can be generated through spa outlets, golf concessions and casino affiliations. It will also explain franchise agreements and revenue percentages. Finally, it wi......
 

Through lectures, videos, case studies and group discussions, this on-line course will provide insight into the marketing theory and strategies that affect the hospitality industry and considers potential solutions to problems. It examines in detail the five Ps of hospitality marketing. ...
 

This on-line course is a practical introduction to the principles and practices in the hospitality industry. It will give students an understanding of human resource management by emphasizing the recruitment, selection, training, and performance appraisal of personnel. ...
 

This certificate specializes in hospitality marketing, human resources in hotels and restaurants, and revenue management. It examines how to increase revenue by establishing a marketing strategy dependent on the type of establishment, and generating sales from spa outlets and golf concessions. The student will learn how to manage hotels and restaurants by maintaining standards of excellence and......
 

This certificate specializes in courses that relate to the food and beverage departments of a hotel, as well as, independent restaurants, bistros, coffee shops, bars and nightclubs. This program will teach the basics in food and beverage organization, from the kitchen to the actual service. It will also teach the student to maximize profits by controlling costs in purchasing items, staff schedu......
 

Hotels, bed & breakfasts, and resorts use a software system to manage the guest cycle. This on-line course will teach students how to implement this property management system to take reservations, register guests, post charges to accounts and complete departures. It will also demonstrate how to generate statistical reports concerning guest origin,market segment, daily revenue and occupancy per......
 

This on-line course is designed to teach the student the theory and procedures of the front desk. Topics include: planning and organizing the front office, identifying and understanding the front office functions, packages, reservations and sales techniques, registration, check-out, and room inventory control and forecast. Customer relations and housekeeping will also be discussed. ...
 

This on-line course will give students an understanding of the various types of conventions, associations, and group markets that exist, as well as of the role of the meeting planner. It will also emphasize the role of room division in coordinating various hotel services. Topics include preparing to sell and service, organizing to sell and service, communication with the customer, and meeting t......
 

This certificate specializes in courses that relate to the rooms division of a hotel. It will prepare the novice student for the busiest department in a hotel and help the already established guest service agent develop management skills. It will inform the student about front office operations, which are considered the heart of the hotel. Other topics will include: how to handle clients and co......
 

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