Training School:Centre for Continuing Education, Concordia University  Montreal, Quebec, Canada http://www.concordia.ca/
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Total 236 program(s)/course(s) available.
CONTRACT LAW What exactly constitutes a contract? How is a contract formed? What legal implications does the non-fullfilment of a contractual obligation carry? What is a contract of sale? What is the law of lease? This on-line course will attempt to answer these questions, raise others and introduce students to the various types of contracts.
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CONSUMER BEHAVIOURBorrowing from psychology, sociology, and anthropology, this on-line course examines how and why consumers buy. Through the study of, among other things, the economic, social, and cultural factors and their influence on consumer decision-making, students gain insight on how to more effectively reach their intended market.
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SALES MANAGEMENT PRACTICESEffective management of a company’s selling effort is critical for increasing market share,maintaining growth and achieving desirable margins. Combining theory and practical exercises, this on-line course delves into the formulation, implementation and evaluation of a sales program. It supports the competencies required to manage a sales department including development of strategy, budget, and......
MARKETINGUpon completion of this on-line course, students should be able to formulate a marketing strategy. Particular focus is placed on the development of a well-defined target market, as well as the variables of product, price, distribution, and promotion.
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HUMAN RIGHTS AND LABOUR REGULATIONSThis on-line course provides an understanding of the Quebec Charter of Human Rights and Freedoms and the Quebec Labour Standards as they pertain to conditions of employment in the absence of a collective agreement.
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HUMAN RESOURCES MANAGEMENT (Diploma)With the evolution of the workplace, the rules, regulations, rights, and responsibilities that impact on employer and employee are ever-changing. The Diploma in Human Resources Management focuses on the identification of key workplace issues, and the role of the Human Resources Manager in their resolution.
This program includes 28 hours of classroom time per week, scheduled Monday through Fr......
RECRUITMENTWhether your organization is institutional, governmental, or corporate, effective staffing is critical. Given an aging workforce, increased competition for available labour, and ever-changing environmental conditions, organizations are experiencing difficulties in finding qualified candidates. Once found, choosing the best-suited candidate is vital; hiring the wrong candidate is a costly, time ......
General Business Studies (Diploma)Diploma Program - 240 course hours - Part Time On-line
The Business and Administration Department’s overall aim is to provide individuals with a well-rounded business education. The Certificate in General Business Studies is unique in that it allows students to design and individualize their own 240-hour Business program. Students can choose courses from a variety of business areas that prov......
French Written CommunicationThe Language Institute offers written communication courses in the French Language.
Students are required to complete a written placement test to determine their level of study.
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French GrammarThe 3-level French Grammar program is aimed at non-Francophones who wish to improve their grammatical competence. Through a variety of activities and exercises, oral as well as written, grammar charts and grammatical capsules, learners will work on different grammar points and their usage in a communicative context. This program is open to learners who are beyond the basic level of French and h......
French ConversationThe French Conversation Program invites students to register in one of its 6 levels, according to their proficiency. The program is designed to give students the tools and practice they need in French to encourage and develop their linguistic abilities in their professional and social environment. Through a wide variety of communicative activities, students are encouraged to speak and develop t......
PURCHASING AND COST CONTROL IN THE HOSPITALITY INDUSTRYThe first part of this on-line course will introduce the student to all the specifications required when purchasing food and beverage, such as different grades, suppliers, replacement items, specially imported foods and private collections of wines. The other half of the course will focus on controlling food costs and maximizing food revenue.
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RESTAURANT AND BAR MANAGEMENT (Certificate)This on-line course focuses on dining room service styles and controlling the inventory for silverware, glasses, dishes, wines and alcohol. Others topics that will be covered include taking reservations for special events and scheduling staff for service.
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KITCHEN MANAGEMENT AND MENU DEVELOPMENTTopics covered in this on-line course include standards in organizing a kitchen, equipment needed to improve efficiency and service, setting up the banquet kitchen, scheduling staff according to events, different types of cuisines available, and menu development to reflect trends in nutrition and client requests.
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Food And Beverage Management (Certificate)This certificate specializes in courses that relate to the food and beverage departments of a hotel, as well as, independent restaurants, bistros, coffee shops, bars and nightclubs. This program will teach the basics in food and beverage organization, from the kitchen to the actual service. It will also teach the student to maximize profits by controlling costs in purchasing items, staff schedu......
Financial Management (Diploma)Every successful business must be firmly grounded in sound financial management. The focus of this diploma is to cultivate proper financial practices, so the manager/owner may make informed decisions with respect to budgeting, purchasing, inventory control, distribution, and finance.
This program includes 28 hours of classroom time per week, scheduled Monday through Friday, between 09:00 and......
INTERNATIONAL TRADEThis on-line course introduces the student to the fundamental elements of conducting business in a global marketplace. Topics covered include trade theories and policies, foreign direct investment, foreign exchange and exchange rates, country evaluation and selection. Political, legal, and cultural environments impacting international business will also be examined.
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GLOBALIZATION AND CROSS-CULTURAL MANAGEMENTThe purpose of this on-line course is to investigate the different cultural practices typical of selected nations, and to learn ways to adapt North American business practices for more fruitful partnerships.
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INTERNATIONAL FINANCEThis on-line course describes the basic principles and techniques of trade financing as they affect small Canadian importers and exporters. The course focuses on practical topics of concern to traders including: obtaining trade financing, analysis and management of commercial, political and foreign exchange risk, export costing and Incoterms, payment methods including letters of credit and expo......
COST AND MANAGERIAL ACCOUNTING (Diploma)This course introduces the student to managerial and cost accounting. The focus is on accounting information prepared for internal use by management. Inventory in a manufacturing environment will be explored (raw materials, work in process and finished goods); overhead costs (direct and indirect) will be discussed. Job order costing will be discussed to enable the student to understand the cost......
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