Chartered Institute of Personnel and Development - CIPD
London, United Kingdom
http://www.cipd.co.uk/

Negotiation Skills

Recommended for: Managers, trainers and anyone whose role requires him or her to negotiate �internally or externally, with customers, suppliers and others. Course overview: Almost every day we negotiate with suppliers, customers, and colleagues. The absence of effective negotiation skills can have serious and detrimental effects on customer and inter-group relationships and in turn on ......
 

Recommended for: Any experienced negotiator facing a complex, risky or unfamiliar negotiating situation. This may involve negotiations with suppliers/clients, trade unions or with other colleagues about change or projects/resources. Course overview: Whether negotiating with suppliers, clients, colleagues in other departments, or trade unions, some negotiations are more difficult and m......
 

All those considering taking on a mentoring role for the first time or developing their existing skills, as well as those involved in establishing or developing an existing scheme. Course overview: This thought-provoking, skills-based programme looks at what it takes to achieve mentoring excellence. We explore the essential skills mentors need and give practical guidance on setting up, or......
 

The course is suitable for all HR and line managers wishing to develop their workplace mediation skills and understand the workplace mediation process in more detail. Course overview: Unresolved conflict can severely disrupt workplace communication, performance and employee job satisfaction and can be costly in terms of productivity and possible legal fees. Workplace mediation is a prag......
 

This course is for people who wish to enhance their performance at work through their relationships with others and by dealing effectively with conflict. Course overview: Successful businesses are built on good internal and external relationships. Yet even in the best-run organisations conflict is inevitable. People come to work with diverse beliefs, histories, needs and aspirations, and ......
 

Recommended for: Personnel practitioners responsible for employment issues within their organisation. No prior knowledge of the law on maternity or family rights is required. Course overview: This 1-day practical course provides essential knowledge for participants involved in the administration and management of family friendly policies and procedures in their organisations. It provide......
 

Recommended for: Managers and HR specialists who have responsibilities for strategic planning and need to increase their knowledge of HR resource planning. It is ideally suitable for those wishing to update their knowledge of human resource planning. Course overview: People are the critical factor in how organisations perform and success depends on how effectively we analyse and manage ......
 

Recommended for: Personnel practitioners or line managers wishing to improve awareness of good practice in diversity. No prior knowledge of discrimination law or experience of diversity best practice is required. The programme is at an introductory level and assumes little or limited previous experience. Course overview: This 1-day course provides a good working knowledge of diversity b......
 

Recommended for: Learning and development specialists, HR practitioners, management development specialists and external management development consultants. Also line managers responsible for managing organisational change, or wishing to develop their skills and knowledge in change management tools and techniques. Course overview: One of the major challenges for today’s learning and dev......
 

L&D practitioners responsible for the strategic provision of learning and development to their organisation and those who want to develop their knowledge and skills in how to market their services within their organisation. Outsourced and/or externally-based consultants who want to learn the skills and knowledge required to market their services to clients and prospective clients. Course ov......
 

This workshop enables everyone who is required to work as a project leader to improve their knowledge and develop their skills. It will benefit project leaders with some experience, as well as those people who are new to the role. Leading a successful project that delivers key benefits to the organisation is a surefire way to enhance your career prospects. Course overview: The increasing ......
 

The CIPD Law on Tour workshops are suitable for all HR practitioners who need to keep up to date with employment law issues and review or update their HR policies and practices in relation to the law. Course overview: Law on Tour is a series of highly informative, practical and stimulating 1-day workshops that focus on the hottest topics in employment law. Visiting 11 locations around the......
 

The course will benefit all those who are, or will be, required to interview employees as part of their personnel or line management responsibilities. It is designed primarily for those who have had little or no previous formal training in this area. For more experienced interviewers the level of practical involvement provides a chance to experiment and develop new approaches in a positive and ......
 

Recommended for: Managers and functional specialists with at least three years�work experience. The course is best suited to people whose roles are dependent on the co-operation of others. People who have specific working relationships that need building or improving would also benefit from attending. People who want to increase their repertoire of interpersonal strategies or who need to inc......
 

Recommended for: All managers who believe enhanced leadership skills and a more positive environment would help unlock improved performance levels within their team. Managers in organisations where innovation and creativity is a key driver of competitive advantage, or whose teams are facing changes brought about by a new technology, a merger or a significant change in market conditions. C......
 

Recommended for: Managers whose main specialism is not in personnel and development but who have responsibility for the management of people. Course overview: Line managers are increasingly being called upon to handle people management issues as part of their day to day function. If organisations are to manage risk and create opportunities they must ensure that line managers have the ......
 

This is particularly relevant for new HR business partners as well as those aspiring to this role. It is suitable for HR directors and senior managers who are considering implementing a business partnering approach or wanting to improve their success with HR partnering. Course overview: Business partnering has profound implications for personnel and development professionals. For many ......
 

Recommended for: Personnel practitioners or line managers responsible for employment law issues within their organisation. No prior knowledge of health and safety law is required. Course overview: This 1-day course equips participants with an understanding of current UK health and safety law, and provides guidance on how to manage health and safety issues in the workplace. Course be......
 

New team leaders, supervisors and first-line managers have around 100 days to make an impact. Getting up to speed with your new role and the expectations of different organisational stakeholders can be a daunting prospect. One of the most challenging aspects lies in making the personal transition from team member to team leader. Running an effective operation through the efforts of other people......
 

Recommended for: Any manager wanting to: develop their financial understanding understand how their decisions affect their organisation’s financial performance improve their organisation’s financial performance This workshop helps managers new to finance and those looking for a refresher. Course overview: Successful managers must be able to communicate effectively with bo......
 

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