Dimension Data Learning Solutions
Syndey,Brisbane,Canberra,South Melbourne,Adelaide,Perth, Australia
http://www.ddls.com.au/

Time Management

The most valuable resource we have today is Time. It is a non-renewable resource that needs to be managed effectively. Participants will become aware of their current time management habits and gain an understanding of how they can achieve balance and effectively manage their time. We focus on the biggest time waster facing most organisations ¨C email, and how to deal effectively with this po......
 

For organisations to be successful they must focus their energy on creating efficient, intelligent, and effective IT teams. Productive IT teams are vital to customer-focused organisations. Throwing together a group of talented IT individuals does not always result in a successful team. Having the skills to work within a team is vital. In this course participants will develop an awareness of ......
 

Leadership is not about managing people. It is about building a fire within them, not underneath them. Managers are given authority over others from above; Leaders are given authority from those they lead. Not everyone is a ¡®born¡¯ leader, however it is a skill that can be learnt. Leadership is a combination of motivating, coordinating, facilitating, and recognising the strengths of team m......
 

Many people in IT would say, ¡°I don¡¯t have customers, I have users!¡± In this course we look at the importance of exceptional customer service for both Internal and External customers. The old saying ¡°If you don¡¯t look after your customers ¨C someone else will!¡± pertains to internal customers as well! Skills Gained: After completing this course the participant will be able to: * Identif......
 

Communication skills are no doubt the most important skill required in anyone¡¯s working life. And it is fair to say that IT staff have a reputation for being poor communicators. Have you noticed how a lot of IT people don¡¯t answer their phones but will reply to an email within a second? IT staff are required, now more than ever, to communicate with both internal and external customers abo......
 

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Security vulnerabilities are the Achilles heel of today’s computing networks. When exploited by internal or external users, these weaknesses could be catastrophic to your organisation. In "Ultimate Hacking:Defence", you will learn step-by-step procedures for executing Internet, intranet, and host-level security reviews through classroom presentations and hands-on lab exercises. T......
 

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This project management training course will give participants the basic knowledge and skills required to manage a project or be an effective, valuable member of the project team. It covers the essential steps in any project lifecycle and uses a case study to effectively run a project from its conception through to completion.Our interactive workshop provides you with proven techniques and proc......
 

Designed to provide students with the knowledge & skills to manage a project effectively, with the ability to provide a valuable contribution to a project team. The course will provide students with the knowledge and skills to become CompTIA certified. Students will be able to transfer these skills immediately to the workplace. The course follows a case study, effectively following a project fr......
 

Microsoft Project taught by an experienced Project Manager. Designed to provide participants with enhanced knowledge and skills for managing projects. Largely software based, and builds upon fundamental knowledge and or project management skills already acquired. This is a two day intensive programme, which follows a case study. Focus is on presenting a toolkit for customising the "how......
 

This course teaches network administrators, network designers and networking consultants the skills needed to create an NDS design and implementation strategy. Students will complete an NDS design strategy and implementation schedule using templates that they can re-use to create a design for their workplaces. Students will then use these strategies and schedules to complete a NetWare implement......
 

The Foundations of Novell Networking: NetWare 6.5 course (Course 3016) is designed to enable entry-level networking professionals to perform common administrative tasks using NetWare 6.5. Attendees will install NetWare 6.5 and perform tasks often required of employees who provide ¡°front line¡± support for a NetWare 6.5 installation and/or serve as an entry-level administrator of a small to mediu......
 

GroupWise 6.5 Administration (Course 3014) prepares students to become effective and competent GroupWise 6.5 administrators and shows them how GroupWise 6.5 can more easily address their business messaging and collaboration needs. Students will also be taught to create and maintain a GroupWise system, install and configure GroupWise Internet Agent and GroupWise WebAccess, and GroupWise Messenge......
 

Desktop Management with ZENworks for Desktops 4 (Course 3006) is designed for those who have little or no experience with the ZENworks product family. Students will learn the new features of ZENworks for Desktops 4 and how these features allow easy management of policies, applications, workstations and inventory. Skills Gained: * Install ZENworks for Desktops 4 including back-end services......
 

Foundations of Novell Networking: NetWare 6 (Course 3001) provides students with basic knowledge about implementing NetWare 6 and using its management tools. Specifically, students will focus on 7 key learning areas. Skills Gained: Upon completion of this course, students may take the corresponding certification exam to obtain the NetWare 6 CNA designation. Although qualifications vary fr......
 

Upgrading to NetWare 6 (Course 3000), is a 5-day course focused on the new features unique to NetWare 6. This course is designed to provide a comprehensive training experience on the value propositions of NetWare 6. Participants will see how NetWare 6 meets critical business needs through high availability, scalability, and "anywhere, anytime" access. Experience the power of NSS, Clus......
 

Financial Management: Navision Financial Management explores activities required to handle key financial functions within the organization such as the development of Posting Groups and Dimensions, the management of GST, Journal development and transactions, the General Ledger, Receivables & Payables Management, handling financial/accounting functions within the organisation such as multicurre......
 

Programming: This course covers aspects of the Development granules that are available for Navision. This course covers the Navision software architecture, the C/SIDE development environment, objects available to developers, basic programming, data manipulation, application integration, and the Navision implementation methodology. A thorough understanding of these topics allows you to stre......
 

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