ELECTUS
Adelaide, SA, Australia
http://www.electus.com.au/

Customer Service

This 1-day course will revolutionise the way you think about customer service. You will move from seeking to provide good service to understanding the importance of creating a great experience and will learn techniques and strategies that will enable you to make profound changes in your workplace. ......
 

This half-day course is intended to provide a working knowledge of meeting protocol, terminology, the roles of meeting participants and how to take meaningful minutes of meetings. Duration Half day You will learn to: Ø Understand the roles of meeting participants Ø Understand formal meeting terminology Ø ......
 

This course will allow participants to open up communication channels and build rapport with others to create a climate in which they can assert their influence or negotiate to produce a desirable result. Dura......
 

In this 1-day program, participants will gain the knowledge and skills required to produce clear, effective and relevant communications that achieve business outcomes. ......
 

This course will provide participants with various techniques to ensure that Presentations are professional, effective, and powerful. Many tools will be provided to increase confidence and communicative power to meet presentation outcomes. You will learn to Ø Plan a presentation with a clear understanding of purpose and audience. Ø Use SlideShows ......
 

Today’s organisations need effective, flexible teams to manage rapid increases in skill and knowledge, as well as the impact of change. This 2-day course will provide participants with the knowledge and skills necessary to work effectively to achieve results as a team member or team leader. ......
 

You will learn to: identify and work successfully with different communication styles develop and practise skills that manage breakdowns more effectively identify strategies to effectively managing inference develop and practise strategies for being assertive in conflict situations give and receive effective and appropriate feedback. Who needs to come: Everyone can benef......
 

This ½ day workshop looks at the strategies and benefits in using delegation. Participants develop an action plan for the effective art of the delegation process to assist the delegator and support the delegate. Aim Ø The art of delegation helps managers and team leaders transfer roles and responsibilities to your staff with confidence. Agenda Ø ......
 

In this course, you will learn how to record financial data and transactions on a day-to-day basis. This course aims to give participants the skills and knowledge they need to process day to day transactions accurately and efficiently using MYOB accounting software. You will learn to Ø Record the day to day transactions of their business, such as: Ø Process sales ......
 

This course is for new users of MYOB accounting software who wish to set up their business files correctly. Participants will learn how to set up a company file for their company and how to set up the relevant accounts, tax codes, card files and inventory items. This course aims to ensure the integrity of participants’ financial information by giving them the skills and knowledge to correc......
 

This course aims to introduce students to the basics of video editing with the application Adobe Premiere. During the course students will learn the fundamentals of editing a video sequence and become comfortable with the Premiere interface Course Content The Premiere Interface · Timeline Functions · The Monitor · The Library · Transitions · The Main Menu · ......
 

This course aims to introduce students to advanced methods of video editing with the application Adobe Premiere. During the course students will learn the advanced features of editing and using 3rd party Transitions and Filters You will learn to Ø Create multiple motion layers on the timeline Ø Create multiple chroma key effects on the timeline Ø Use 3rd Party Filte......
 

In this 2 day program, participants will gain the knowledge and skills to allow them to modify digital camera images and scanned photographs or artwork. Participants will be able to combine images, adjust image colour and retouch photographs. You will learn to Ø Identify the attributes of raster and vector graphics, customise the Photoshop environment, open and magnify images ......
 

In this 2 day program, participants will gain the knowledge and skills to allow them to use more advanced techniques for creating image effects. You will learn to Ø Add colours to the Swatches palette and apply colours to selections and as fill layers Ø Apply patterns and gradients as well as apply colours and gradients using overlay layer styles Ø Paint in Qu......
 

In this 2 day program, participants will gain the knowledge and skills to allow them to create publications such as newsletters, brochures and business forms using Adobe PageMaker. You will learn to Ø Open PageMaker publications, use Help and close the application Ø Create and save a single-page publication that contains text Ø Modify, resize and rearrange tex......
 

In this 1 day program, participants will gain the knowledge and skills to allow them to create templates, to insert tables and to work efficiently with long documents using Adobe PageMaker. You will learn to Ø Create a new master page in a template, add items to the master, apply multiple master pages, create a publication from an existing template, use the Grid Manager to defi......
 

In this 1 day program, participants will gain the knowledge and skills to allow them to become proficient in using PageMaker’s advanced features for applying colours, publishing publications and printing publications. You will learn to Ø Use the story editor to check spelling, find and replace text, delete extra spaces and returns, change text attributes, use typography techniq......
 

In this 2 day program, participants will gain the knowledge and skills to allow them to create professional and graphically rich documents such as newsletters or brochures using Adobe InDesign. You will learn to Ø Create documents, work with tools, document windows, the pasteboard and palettes Ø Change the magnification of the document Ø Navigate through a doc......
 

In this 2 day program, participants will gain the more advanced skills required for creating and enhancing professional and graphically rich documents such as magazines, newsletters or brochures using Adobe InDesign CS2. You will learn to Ø Distinguish between vector and bitmap graphics Ø Place layered Adobe Photoshop and Illustrator graphics Ø Import clippin......
 

In this 1 day program, you will gain the knowledge and skills to understand what Artworks Adobe Illustrator does for you. Demonstrate and play with "objects" and "vectors" drawn in Adobe Illustrator and compare pixel (Adobe Photoshop) and vector (Adobe Illustrator). Demonstrate and "pull apart" various example file artworks. You will learn to Ø Sta......
 

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