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Total 324 program(s)/course(s) available.
Productive Business Dialogue (Harvard Business School Publishing Program) "Productive Business Dialogue" examines techniques for improving the effectiveness of business conversations. The program is based on the research and writings of Chris Argyris, Peter Senge, and other experts in the field of business communications.
Objectives:
Based on the research and writings of experts in the field of business communications, this program examines technique......
Negotiating for Results(Harvard Business School Publishing Program)Negotiating for Results examines techniques for approaching and productively handling negotiations. The program focuses on groundwork, the actual negotiation, relationships, and the follow-through. Negotiating for Results is based on the research and writings of James K. Sebenius, Michael Wheeler, Danny Ertel, and other negotiation experts.
Objectives:
Negotiating for Results examines te......
Managing Difficult Conversations (Harvard Business School Publishing Program)"Managing Difficult Conversations" examines techniques for approaching and productively handling difficult business conversations. The program is based on the research and writings of Chris Argyris, Peter Senge, and other experts in the field of business communications.
Objectives:
Based on the research and writings of experts in the field of business communications, this progr......
Managing Change (Harvard business School Publishing Program)"Managing Change" explores the principles of leading and managing effective change initiatives. It is based on the research and writings of John P. Kotter, Jeanie Daniel Duck, Michael Beer, Nitin Nohria, and Eric Abrahamson.
Objectives:
Based on the research and writings of five change strategists, this program examines how managers can balance, pace, and roll out change initia......
Managing Across Differences and Diversity (Harvard Business School Publishing Program)In this course, you will develop strategies to transform old thinking patterns and habits by "reframing" diversity issues and questions for more effective decisions.
Objectives:
After completing this course, you will be able to apply a six-step reframing model to a business situation.
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What is a Leader? (Harvard Business School Publishing Program)"What Is a Leader?" explores the qualities and characteristics of a successful leader. It is based on the research and writings of John P. Kotter, Ronald A. Heifetz, Donald L. Laurie, Daniel Goleman, Robert Goffee, and Gareth Jones.
Objectives:
Based on the research and writings of leadership experts, this program examines the fundamental attributes of successful leaders by exp......
Influencing and Motivating Others (Harvard Business School Publishing Program)"Influencing and Motivating Others" examines the principles underlying leaders’ abilities to influence other people. It is based on the research and writings of Robert H. Schaffer, Frederick Herzberg, Jay A. Conger, Roger Fisher and Alan Sharp.
Objectives:
Based on the research and writings of leadership experts, this program examines the fundamental attributes of successf......
Decision Making (Harvard Business School Publishing Program)"Decision Making" examines frameworks for effective decision making, decision-making biases, and the role of intuition. It is based on the research and writings of John S. Hammond, Ralph L. Keeney, Howard Raiffa, and Alden M. Hayashi.
Objectives:
What approach should you take when making decisions? What factors bias your decision making? How much should you trust your instinct?......
Teams That Work (Harvard Business School Publishing Program)Team talk enhances communication within teams by utilizing six critical dynamics to produce effective teamwork. This program discusses the key elements of communication within teams.
Objectives:
After completing this course you will be able to increase a teams performance by utilizing the communication forms and tactics to resolve issues and generate effective decisions.
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Managing Virtual Teams (Harvard Business School Publishing Program)This workshop gives you a way to explore and improve your skills for working on virtual team. You will learn about four factors that improve performance when working virtually.
Objectives:
This workshop gives you a way to explore and improve your skills for working on virtual team. You will learn about four factors that improve performance when working virtually.
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Managing for Creativity and Innovation (Harvard Business School Publishing Program)In this course, you will examine how to shape the dynamics of group creativity in your own work situations. You will examine the creative process in six sections, including thinking styles, your work group, the physical workspace, breaking out, getting started, and staying on track.
Objectives:
After completing this course, a manager will understand the nature of group creativity and &qu......
Managing Direct Reports (Harvard Business School Publishing Program)If you make a commitment to learning and self-awareness as a manager, you will become the most effective manager you can be. A manager who makes a difference.
Objectives:
This workshop gives you a way to explore and improve your skills as a manager by capturing the realities of managerial work and combining conceptual and skill learning with practice. You delve into topics that are criti......
Coaching For Results (Harvard Business School Publishing Program)Coaching helps individuals grow as professionals and contribute fully to the success of an organization. Done well, it can turn performance management into a collaborative process that benefits everyone.
Objectives:
In this Coaching for Results workshop, you will learn to: Carefully observe behavior and diagnose problems; Ask probing questions and listen attentively to gain understanding......
The Sales ProcessThis program covers the critical aspects of planning for, managing, and executing the sale.
Objectives:
In this program, you will develop organizational activities to assure sales success in a terrority, gather information to qualify sales prospects, and plan a structured approach to sales calls including information gathering, and presentation.
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Sales Cycle BasicsThis program covers the sales cycle and typical behaviors of those involved in the sales process.
Objectives:
In this program, you will understand succcessful buyer-focused selling behaviors, infludence buying decisoins, respond effectively to buyer’s needs, and match the six steps in the selling cycle to the buyer-focused selling model.
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Communication TechniquesThis program covers key communication techniques that will help in improving the results of a sale.
Objectives:
In this program, you will learn to improve sales results by developing effective telephone, listening and non-verbal communication skills. You will also learn to develop effective sales proposals.
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Closing the SaleThis program covers the final steps in the sales process.
Objectives:
In this program, you will learn to recognize the verbal and non-verbal clues that indicate it’s time to close the sale, encourage customer feedback, and recognize the right strategies to bring the sales call to an effective conclusion.
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Managing StressThis program, developed by Prime Learning and endorsed by the American Management Association, presents easily adopted techniques to increase productivity by eliminating common barriers to success such as stress.
Objectives:
In this program, you will learn to measure stress, create simple solutions for relieving stress and devise a stress control plan.
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Building Interpersonal StrengthsThis program, developed by Prime Learning and endorsed by the American Management Association, presents easily adopted techniques to become more effective through self-management and time management.
Objectives:
In this program, you will learn to build interpersonal strengths by asserting influence, build trust, communicate goals, recognize work styles and constructively deal with confli......
Becoming EffectiveThis program, developed by Prime Learning and endorsed by the American Management Association, presents easily adopted techniques to become more effective through self-management and time management.
Objectives:
In this program, you will learn to become more effective by developing "SMART" Goals, break time barriers, and focus on what is important.
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