Employee Development Systems, Inc.
Centennial, CO, United States
http://www.employeedevelopmentsystems.com

Comm. with Professionalism and Poise

A study was conducted recently with over 100 Fortune 500 executives on which employee skills they focused on when hiring or promoting individuals. Interpersonal communication was ranked #1 across the board as the most valuable skill examined when making the hiring or promotion decision. Countless misunderstandings, conflicts and disagreements exist each day in every organization in this country......
 

Professional behavior includes a pride in your work and wanting to do things "right," regardless of which type of business you are in or which job function within that business you perform. Professional presence has absolutely nothing to do with how many degrees you have or what your corporate title is. Inherent in professionalism is a sincere desire to help clients (both internal and......
 

To succeed in a world of rapid change, strategic alliances, and cross-functional work teams, leaders must possess more than one personal management style. In difficult situations¡ªespecially those where responsibilities surpass authority¡ªpowerful interpersonal skills can make all the difference. In Expanding Personal Influence And Negotiation Skills, participants learn how to build their persona......
 

Learn how the right communication skills can make you more effective. In Communicate Effectively, a virtual producer will present you with various situations he wants illustrated in a movie. You’ll mix and match video clips to create scenes showing the communication skill needed in that situation. You’ll create and explore scenes until you think you have the one he needs. Then you......
 

Collapsing organizational hierarchies and increasing workforce diversity has dramatically altered our understanding of leadership. Leadership is no longer seen as one defining role atop the business pyramid, but as a relationship between leaders and followers. Today, leaders come in many varieties, from charismatic visionaries to quiet team players. Leadership is understood in its multiple dime......
 

Communicating to Manage Performance is a dynamic skills-based course designed to empower managers, supervisors, and team leaders to build and sustain high performance in day-to-day interactions with effective and consistent communication. Your managers will gain or enhance skills that allow them to: Set expectations. Recognize and reinforce performance that is effective. Provide clear......
 

Dealing successfully with change has become a mandatory life skill in the business world. Change can be a positive experience when it is directed from within the individual and controlled by the individual. Even when circumstances appear "beyond one’s control," individuals need to recognize those factors they can control and take responsibility for their own actions. Working Succ......
 

Effective organizations are composed of successful teams, and successful teams are composed of skilled team members. In Roles and Responsibilities on Teams participants learn about how teams develop and function. They learn how they can contribute confidently and skillfully to team success in any team role or task accomplishment. The result is greater self-responsibility and cooperation from in......
 

To gain a competitive edge, organizations need employees to buy into the heart of the quality effort by meeting and exceeding customer expectations. Employees must be able to align with the organization’s message to customers so that it becomes a reality that the customer experiences rather than a slogan from the marketing department. Identifying and Serving the Customer provides skills......
 

A win-win approach to handling disagreement is a critical skill for today’s participative manager. Limited resources and critical work loads require commitment from every employee. This kind of commitment is obtained only through valuing the ideas, requests, and reasoning of employees. Rather than directing others to perform based on his or her own viewpoint, the participative manager ......
 

If organizations want better quality, lower costs, or greater efficiency, then employees need to look at their day-to-day routines and beyond to identify new and different approaches. If managers want employees to be empowered, then employees must be given the confidence and skills to assume an active, involved role in the workplace. Challenging the Status Quo, enhanced by video examples, me......
 

Assertiveness is not a quality employees acquire by simply being told that they have more authority or that they should be assertive. It is a quality acquired through a change in mental attitude about oneself and about being assertive. Assertive Communication helps employees change their thoughts and then their behaviors in order to take initiative, offer suggestions, solve problems, and in gen......
 

Powerful Choices is a one-day classroom, instructor-led program that creates awareness and the desire for changing behaviors that contribute to superior performance in both the professional and personal environments. The Model: Choice, Results, & Effectiveness The model summarizes the concepts around personal accountability in that we choose behaviors that give us results that either incr......
 

A Foundation of Teamwork Adventures in Attitudes Building a Dynamic Team Capitalizing on Workplace Diversity Dimensions of Leadership Profile DiSC Classic DiSC PPSS Discovering Diversity Profile Increasing Personal Effectiveness ® Personal Development Profile Phrase Version Personal Learning Insights Profile Personal Listening Profile Roles & Responsibil......
 

Understand yourself and the day-to-day choices you make that impact your accomplishments and interactions with others. Acquire skills for improving confidence, team building, and communication. Achieve goals that will result in growth, change, and increased effectiveness. Theme of Self-Responsibility The intent of IPE is not to tell participants how to act, but to help them understand how......
 

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