Excel Thru Learning
Toronto, Ontario, Canada
http://www.excelthrulearning.com/

Email Management

Choosing when to use e-mail The audience - understanding your reader E-mail do’s and don’ts Importance of grammar Importance of the subject line E-mail etiquette...
 

Introduction to Disability Most Difficult Barrier - Our Attitudes Other Barriers to Accessibility Accessible Customer Service Makes Good Business Sense Providing Service to Those with a Loss of Hearing Providing Service to Those with a Loss of Sight Providing Service to Those with a Mental/Developmental Disability Providing Service to Those with a Physical Disability Accessibili......
 

This program provides you with information and practice time, enhancing your ability to facilitate effective meetings, workshops and training programs. Program Content: Androgogy �Participant Learning Styles Learning Dynamics �Adult Learning Principles �Types of Learning Needs Training Methods �Using the Five Senses �Brainstorming �Workshops �Technical Visual Aids and How To......
 

This program will help you determine your own time style and make it work for you. You will also learn techniques involved in self-management that will assist you in getting more done in less time. Program Content: Introduction �What is Time Management? �Objectives �Ice Breaker Do You Have a Time Style? �Identifying Your Time Style �Time Style Profile �Your Time Style Strengths ......
 

This program provides you with information and practice time, enhancing your ability to facilitate effective meetings, workshops and training programs. Program Content: Androgogy �Learners, Doers & Teachers �Participant Learning Styles Learning Dynamics �Adult Learning Principles �Types of Learning Needs Training Methods �Using the Five Senses �Brainstorming �Workshops �Tec......
 

This program is designed to assist in the development of building a strong relationship between you and your job. It is geared towards looking at the organization as a place to grow. It also examines the importance of good working relationships. Program Content: Ice Breaker �Take this Job and Love it! Workshop Introduction �Is it Possible to Love What You do? �Your Objectives The Pa......
 

The program focuses on effective and healthy ways to deal with daily stress. This program takes a look at stress creating lifestyles and provides the tools and knowledge to deal with them. Program Content: What is Stress? �Facing the Fact of Stress �The Stages of Stress �The Signals �Responses to Stress Handling Stress in the Workplace �Clarifying Roles and Expectations �Setting......
 

This program gives participants the proper tools to assist them in motivating themselves. They will learn how to motivate and focus themselves to achieve personal and professional goals by discovering how your productive thoughts can work for you. Program Content: Introduction �What is Motivation? �Objectives Unlocking Your Passion �Clear Your Expectations of What Passion Should Be ......
 

This program provides you with both the tools and practice sessions required to handle conflict effectively. It also offers proven methods for recognizing and resolving conflicts. Program Content: Introduction �Objectives Conflict Management Styles �Determining Your Conflict Management Style �How Do I Act in Conflict? �Conflict Styles: What Are You Like? �Using Conflict Styles Eff......
 

This program is designed to teach project management skills using tools that will track key project information from concept to completion in an organized, systematic format. It teaches participants to coordinate a project on time from start to finish within available resources, requirements, and to specifications. Program Content: The Players �Roles, Responsibilities and Reporting Struc......
 

This program is designed to guide you in developing and conducting your own personal behaviour and practices when carrying out professional work. It will also give participants the tools for working through the decision making process in an ethical manner. Program Content: Introduction �What is Ethics? �Objectives What Makes Up Ethics? Business Ethics vs. Personal Ethics �Is There a......
 

This program focuses on positive ways to move people to action. It examines human behavior and provides realistic methods of achieving desired results. It will show participants how to become assertive and offer them the opportunity to practice the learned techniques in a safe environment. The participants will leave the workshop feeling comfortable with this new skill. Program Content: In......
 

This program teaches participants how to unleash their creative mind and transform their unique visions into reality. It will provide them with the tools to help motivate and promote creative thinking at work. It also looks at the problem solving process and gives them the ability to recognize, identify and handle more complex situations. Program Content: Introduction �What does it Mean ......
 

This program gives participants the proper tools to assist in achieving goals. It will help in creating greater focus, stronger follow-through, and achieving better results. Participants will learn the value of creating their own future and that is takes commitment and persistence to succeed. Program Content: Introduction �What is Goal Setting? �Objectives Creating Your Own Future �C......
 

This program is designed to help you concentrate on the positive and value what is really important. It will help you understand your own attitude and help you to maintain a positive one. Program Content: Introduction �What is Attitude �Objectives How to Understand Your Attitude �Understanding Your Attitude �The Past is History �Three Types of People, Three Types of Attitudes How......
 

This program assists participants in understanding their feelings towards change. This is a fun interactive half day session that is designed around the concept of surviving the change highway of life. Program Content: Life in the Fast Lane �The Two Lane Change �Switching Lanes Surviving the Change Highway �Stuck in Traffic �Merging From Lane to Lane �The Cycle of Change �The Ro......
 

This program teaches you the importance and impact of good interpersonal relationships. Participants will learn how to communicate effectively, handle conflict openly and set goals for improvement in areas identified as weaknesses. Program Content: Introduction �What are Interpersonal Relationships? �Program Objectives Understanding Interpersonal Relationships �The Importance of Inte......
 

This program teaches participants the skills required for internal/external consulting. They will learn how to effectively deal with clients from a consulting perspective. Participants will learn techniques that enable them to build effective relationships and rate high in customer service. Program Content: Introduction �What is an Internal/External Consultant? �Differences and Similari......
 

This program will help you to identify Harassment, how to approach and resolve any potential areas needing to be addressed, and bring mutual respect with a greater understanding and appreciation for others in the workplace. Program Content: Introduction to Harassment �In This Together & Unified Team �The Survey �What is Harassment? �Human Rights in Employment �Workplace Harassment......
 

This program will help you determine your organizational style and make it work for you. You will learn techniques that will assist you in getting more done in a “less disorganized�way. Program Content: Introduction �What does Getting Organized Mean to You? �Objectives Do You Have an Organizational Style? �Identifying Your Organizational Style �Your Strengths �Your Weaknesses Ho......
 

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