Ferris State University
Big Rapids, Michigan, United States
http://www.ferris.edu/

Nursing

The graduate program in nursing is designed to provide a learner-centered curriculum that prepares nurses with the knowledge and skills needed for a variety of advanced specialty roles. The 36 credit degree is comprised of three components: a basic set of Nursing Core courses for 12 credits, a specialized advanced specialty role concentration for an additional 12 credits and the final 12 credit......
 

The Master of Science degree in Criminal Justice Administration is designed to offer post-baccalaureate education to criminal justice professionals, administrators and traditional students seeking criminal justice graduate education. The curriculum offers coursework and skills necessary for successful administration in police, corrections and court agencies, as well as private criminal justice ......
 

The concept of the value stream and what provides value to the customer is explored. Definitions, concepts, and measures of process quality and quantity are developed. Customer and supplier/partner process strategies are also considered. The course requires a substantial integrating project. ...
 

The measurement and analysis of customer requirements/needs and customer satisfaction/dissatisfaction are considered in the framework of a performance-metric-based management philosophy. The use of survey instruments and focus groups and the tracking and analysis of this data is emphasized. A hands-on project is required that provides practice and demonstrates the mastery of these topics....
 

Introduces the globalization of business including the underlying political, cultural, and economic driving forces. Current international trade tensions and contemporary long-run globalization scenarios will be considered. The International Monetary System of market-based currency exchange and related business issues will be presented. Cultural-specific law and norms affecting marketing adminis......
 

This course will present strategic planning processes within the context of a performance-metric-based management philosophy. Course coverage includes implementation and execution of business strategy at the corporate-level, SBU-level, and functional-level. Patterned strategies will be examined along with their associated environmental and resource underpinnings. An appreciation for the concept......
 

The course teaches what business process reengineering is; how it differs from continuous process improvement; and why it is important in business worldwide. Common systems/process analysis and BPR tools are addressed. The implications of information on the BPR process are examined....
 

The use of information systems and information technology to support a performance-metric-based information system is developed. Course considerations include the role of database technology and specialized software systems (e.g., SAP, Oracle, PeopleSoft, etc.) in providing these information resources. The management of information systems within the framework of a performance-metric-based mana......
 

This course examines the role of project management and its use in business and organizations today. Each of the following constituent elements for successful project management is included in the course: defining a project, working with project teams, performing projects budgeting, performing a work breakdown analysis, creating a project schedule, and performing project monitoring and evaluation....
 

Students will learn to investigate, synthesize and invoke organizational resources to support the application of performance metrics as a means of attaining continuous quality improvement. Strategic and operational interrelationships across all resource forms (e.g., people, systems, technology, etc.) will be explored in relation to enhancing managerial efficiency and effectiveness. The dynamics......
 

The concepts of effective leadership will be developed within the framework of a performance-metric-based organization. Differences in leadership style between traditional and performance-metric-based organizations will be explored. The role of the organization as an effective corporate citizen will be considered. An individual or team-based project will be required....
 

Learners explore the philosophy, principles, and practices of continuous quality improvement through the four lenses of Deming’s system of profound knowledge systems thinking, understanding variation and diversity, practical psychology of leadership and management, and generation and leverage of knowledge. Learners typically complete a mix of projects, readings, cases, and papers, as well as de......
 

The concepts of performance metric-based management systems is developed, including the concepts of leading and lagging performance metrics, and the interrelationships between the four major systems in every organization: financial, organizational learning, process, and customer systems. The interrelationship between the Balanced Scorecard and Malcolm Baldrige National Quality Award criteria as......
 

The use of personal computers in the organizational environment including the effective integration of applications for increasing distributed processing productivity; application of effective database, spreadsheet and graphics applications to perform analysis and create presentations; and, the effective use of the Internet within the organizational environment to perform research and effective......
 

The structure and analysis of organizational accounting and financial systems, including the building and tracking of organizational budgets and variances; the use of various budgetary techniques, including ZBB and program budgeting, the use and analysis balance sheets, income statements, and cash flow statements; the use of ratio analysis; and, the use of the concepts of present value, and com......
 

Interpretation and application of descriptive and inferential statistics, graphical techniques, advanced software analytical tools including the embedded optimization, database, and data analysis tools and their use in analyzing and synthesizing organizational information....
 

An investigation of business intelligence and evaluation of analytical data used in strategic decision making. Topics include tracking, managing and understanding organized data, as well as identifying and measuring performance metrics. Includes applied decision making using appropriate tools and techniques. Decision support systems, data warehousing and emerging topics are explored....
 

Information Systems Management is a rapidly changing discipline. The 680 & 690 courses are designed to investigate current emerging topics that are new and important but have not been included in the existing ISM course structure. Courses may be suggested by faculty members or by students in the program. A variety of individual, group, and team-based learning activities are utilized throughout ......
 

Students study the components of local area networks including an in-depth examination of the TCP/IP protocol and Internet, Intranet and Extranet connectivity. At least two server-based network operating environments will be explored. Students will receive hands-on exposure to tools available to manage resources on the network such as users and user accounts, disk space, various server function......
 

Students will examine the basic components of Local Area Networks including topologies, protocols, and wiring schemes. Operating environments explored will be both peer to peer and at least one server based network. Once exposed to managing these environments, the student will employ their analytical skills in determining the strengths and weaknesses of each of the environments....
 

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