Global Knowledge - United States
Arlington, Atlanta, Chicago, Dallas, Morristown, New York City, San Jose, United States
http://www.globalknowledge.com/

VERITAS Storage Foundation 5.0

This course provides you with the essential information and skills to manage disk storage using VERITAS Volume Manage (VxVM) and VERITAS File System software. What You’ll Learn â€?Investigate Sun storage concepts and examine hardware configurations â€?Explore data management concepts â€?Install and initialize the Storage Foundation software â€?Perform disk drive operations, such as crea......
 

This course provides you with the essential information and skills to manage Sun disk storage arrays using VERITAS Volume Manager (VxVM) software. You will be introduced to the new 4.1 features and enhancements, installation, configuration of VxVM, and advanced administrative tasks. The course also covers the VERITAS File System (VxFS) software product, including installation and configurati......
 

This course is a comprehensive 5-day course that emulates IPCC deployments in the classroom and allows you to prepare for enabling the deployment of real-world IPCC environments. What You’ll Learn â€?Convert business requirements into call flow design and scripts â€?Develop IPCC scripts â€?Produce standard reports â€?Properly document configuration and scripting implementations â€?Under......
 

In a single weeklong class, you will thoroughly study the IMS, including relevant wireless access systems that are used by the IMS. You will begin by studying the systems surrounding the IMS to gain a clear vision of the big picture. Once you understand where the IMS fits into the PSTN, you will study the IMS architecture through a process of lecture and hands-on training. You will learn key IM......
 

In this hands-on Authorized Cisco course, you will gain the knowledge and skills needed to deploy the Cisco IP Contact Center Express product, including deployment of IP IVR and IP ICD as a contact center solution. Tasks include planning, installation, configuration, troubleshooting, and application creation. What You’ll Learn â€?Design and plan a contact center implementation of Cus......
 

This detailed study of the H.323 architecture consists of lecture and hands-on tasks, enabling you to understand what H.323 is and how it works. The lessons in this course are clear, very technical, and always presented with hands-on examples. In fact, the course is at least 60% hands on, so you can investigate each lesson and confirm your understanding of RAS, H.225, H.245, and RTP. What ......
 

In the first of two training courses for the Cisco Intelligent Contact Manager (ICM) system, you will learn to configure the ICM system and to create scripts and reports. Begin with an overview of ICM, including terminology, features, functions, components, and capabilities - an excellent introduction for call center personnel who have day-to-day interaction with ICM. Then, explore ICM co......
 

We have enhanced this comprehensive Authorized Cisco course to introduce you to the latest Cisco Voice over IP (VoIP) technologies and give you the skills and techniques to optimize your Cisco hardware for real performance and savings. What You’ll Learn â€?VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs â€?Configure gateway interconne......
 

Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions. Upon completion of this course, you will be able to more effectively design a Unity solution that optimally meets your customers needs. What You’ll Learn â€?The impact of different messaging environments (Domino/MS) upon a Unity design â€?How ......
 

This technical course provides in-depth understanding of the functional components of the Cisco MeetingPlace product. This course focuses on basic and all optional deployments, including integration into a customer enterprise network. This course will familiarize you with the inter-communication of key system components including terminology, concepts, and core protocol functionality. You will ......
 

This technical course provides in-depth understanding of the skills required to install, configure, and troubleshoot the Cisco MeetingPlace Directory Services 5.4 product. This course focuses on MeetingPlace audio server profile management automation and integration into a customer Microsoft Active Directory, Sun iPlanet/Netscape and/or Cisco CallManager directory environment. You will configur......
 

In this leading-edge Authorized Cisco course, you will learn to fully leverage the use of Cisco CallManager (CCM) 4.1 and IP telephones. By learning to build,manage, and troubleshoot campus and multisite WAN IP telephony solutions,you can deploy the right network infrastructure to optimize the performance of your network. In this leading-edge Authorized Cisco course, you will learn to fully ......
 

Do you want to identify savings and recover money for your organization? The Certified Telecom Audit Specialist (CTAS) Boot Camp is designed to educate you in all aspects of telecom invoicing and analysis, and it prepares you to efficiently manage telecom costs on an ongoing basis. The CTAS Boot Camp establishes a framework of strategies to help telecom professionals define and implement operat......
 

Enterprise subscribers are required to manage their Telecom Service Providers. Effective management requires measuring Telecom Service Provider performance against pre-established key performance criteria. The AOTMP Certified Performance Management Executive (CPME) Boot Camp shares a step-by-step methodology that enables enterprise telecom and IT management to gain control over Telecom Service ......
 

The most important steps in gaining and maintaining financial control of any telecom environment are (1) identifying what services exist, (2) validating where these services are installed, and (3) knowing how much these services cost. The Certified Inventory Management Specialist (CIMS) Boot Camp shares a step-by-step methodology that enables companies to gain control over telecom services, inv......
 

In this comprehensive course, you’ll get an overview of the Cisco BTS 10200 Softswitch and Cisco Broadband Local Integrated Services solutions, and you will learn maintenance, administration, and basic troubleshooting skills necessary to operate a Cisco BTS 10200 Softswitch. You’ll also cover Cisco BTS 10200 Softswitch provisioning for integrated access devices (IADs), embedded multim......
 

This recently updated 5-day advanced course will teach you to design, configure, test, and troubleshoot end-to-end QoS for enterprise networks based on Cisco best practices. Campus QoS design and WAN QoS design are the two major focus areas of this course. Design considerations for enterprises that need to interface with QoS-enabled MPLS service providers are discussed. The course focuses on Qo......
 

This advanced Synergy course provides a detailed overview of the administration of the Synergy system. The training includes hands-on experience with advanced configuration and management techniques, including complex routing schemes. What You’ll Learn â€?Review of Synergy Standard Technical Training â€?IMS and EVS networks Course Outline 1. Introduction 2. Synergy Standard Technica......
 

Successful VoIP implementation means you must build knowledge spanning a broad range of technology, including VoIP certification testing, security issues, firewalls, NATs, VLAN, QoS, signaling protocols, and how to use trace tools to debug VoIP signaling problems. Using real-world equipment in an extensive hands-on classroom environment, you will go through the process of testing an existin......
 

The Proventia Network Enterprise Scanner with SiteProtector course provides concepts, methods, and practices necessary to successfully use Proventia Enterprise Scanner with the SiteProtector management tool. Starting with an introduction to the SiteProtector, the first two days focus on developing your knowledge around the SiteProtector architecture, mastering the application and understandi......
 

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