Harvard Business School
Boston, MA, United States
http://www.exed.hbs.edu/

Strategic Perspectives in Nonprofit Management (SPNM)

Effective nonprofit leaders face many challenges in successfully leading their organizations. First, there has to be clarity regarding the mission itself¡ªthey have to define the very reason that the nonprofit exists. Then, there are the pressures to become more professionally managed, and to articulate and achieve bottom-line performance objectives that are pertinent to the organization. All of......
 

Performance Measurement for Effective Management of Nonprofit Organizations (PMNO) is an Executive Education program developed by Harvard Business School’s Social Enterprise Initiative and the Hauser Center for Nonprofit Organizations at Harvard University’s John F. Kennedy School of Government. PMNO enables nonprofit leaders to address the challenging work of measuring the performanc......
 

Increasingly, communities call on nonprofit organizations to address the most critical issues facing society¡ªfrom the revitalization of cities to the transformation of educational, health, and social service systems, to the strengthening of civic, cultural, and social institutions. At the same time, today’s nonprofits operate in a more challenging environment than ever before. Success in t......
 

Leaders of businesses and nonprofit organizations find that the right mix of goals and skills tends to change over time as their vision and responsibilities grow, making it imperative for them to refresh their own version of success. No matter how hard people try or how much they achieve, lasting success often seems elusive. Increasingly, accomplished men and women are questioning society’......
 

Whether launching a new company or keeping an established company at the top, business leaders must negotiate at every turn¡ªoften across national borders¡ªto come to productive terms with potential partners and competitors, investors and board members, customers and suppliers, legislators and regulatory authorities, and employees and labor unions. Yet, the simplistic win/win and win/lose strateg......
 

Since the most critical decisions made throughout any organization typically involve other parties, it is essential for managers to understand decision making in the context of other decision makers. While negotiation is a common form of interactive decision making, many other forms exist as well. Changing the Game: Negotiation and Competitive Decision Making complements some of the very best n......
 

Customer-centric marketing pervades the core of every modern business enterprise. A firm’s proficiency in understanding markets and creating customer value is a primary determinant of its long-term performance. However, as market structures and communications technologies evolve, managers face new challenges in their efforts to market products and services. A pervasively global economy, In......
 

In today’s economy, the marketing of innovative technologies is of critical importance. Innovations succeed or fail in the marketplace based not just on the soundness of the technology, but also on a company’s skills at bringing that technology to market and getting it adopted by customers. Unfortunately, traditional approaches to consumer or industrial marketing often prove inadequat......
 

Consumer marketing is essentially about creating meaning. It is about recognizing times of turbulence in the consumer culture, infusing brands with meanings that resonate with the culture, and then evolving those meanings just when the culture is ready to move on. While the ’what’ of marketing is important, it is the ’how’ that matters most in today’s world of prolifera......
 

The business-to-business marketplace is undergoing major transformation; markets are commoditizing, customer firms are consolidating, companies and markets are becoming global, and technology rapidly is altering the way products and services are designed, produced, sold, and delivered. The individuals charged with marketing their firms’ goods and services must cope with multiple forces tha......
 

Rising consumer demand in many regions of the world is creating a solid base for industry growth. Amidst this global economic upswing, however, the retailing landscape rapidly is being reshaped by increasingly savvy consumers and new channels of distribution. With competition in this fast-paced environment extremely intense, retailers and suppliers wrestle with a variety of formidable issues, a......
 

Corporate boards face greater challenges today than ever before. The Sarbanes-Oxley Act and the new stock exchange listing requirements pose one set of challenges, and the glare of investor and media scrutiny poses another. Today, corporate boards must accomplish a formidable list of responsibilities in a limited amount of time. These challenges include enabling a group of independent directors......
 

In an effort to achieve greater independence and accountability on the part of compensation committees, pressures from shareholders and the media are mounting. Now, more than ever, the members of compensation practices are feeling an increased need to perform their duties more effectively, create compensation programs that are related to company performance, and motivate top managers, all while......
 

The passage of the Sarbanes-Oxley Act, along with the enhanced scrutiny that boards and their companies now face from the investors and the media, have produced significant new challenges for audit committees. These committees now are responsible for ensuring compliance with existing accounting and financial regulatory rules and standards, as well as for providing accurate and transparent infor......
 

During these challenging times, when business is changing on all fronts, it is imperative for business leaders to understand innovation and its consequences for their companies’ futures, as well as for their own development. The faculty of Harvard Business School is pleased to bring its leading-edge research on innovation and business to senior-level executives from around the globe. Wo......
 

In today’s environment, senior leaders and their boards tend to focus solely on issues relating to governance, compliance, and financial purity, losing sight of the valuable asset that keeps their organizations in business¡ªthe customer. While marketing largely is a delegated business function and not naturally inherent in the day-to-day job of top leaders, there is increasing evidence that......
 

Capital markets incessantly demand profitable growth from all companies, yet only a handful are successful at generating growth and sustaining it over the long term. This presents a seemingly no-win dilemma for executives who are struggling to manage innovation and build new-growth businesses. Based on groundbreaking HBS faculty research, Managing the Innovation Process: Delivering Sustainable,......
 

In a competitive market, top-notch professionals, innovative ideas, solid client relationships, and, ultimately, the success of those clients are the critical factors that differentiate one professional service firm from another. From a leadership perspective, achieving these objectives requires a delicate balancing act to ensure client satisfaction, while also leading the firm’s talent. ......
 

The program is the result of a unique collaboration between Professor Michael L. Tushman, Harvard Business School, and Professor Charles A. O’Reilly, Stanford Graduate School of Business, and is being offered at both locations in 2005. Managing current performance while innovating for the future is a delicate balancing act that demands a new level of management prowess on the part of se......
 

Leadership always has been a key differentiator between successful and unsuccessful organizations. In today’s complex and competitive business environment, achieving and retaining the leadership edge often seems to be an unattainable goal. Leadership Best Practices focuses on proven leadership strategies and takes cutting-edge research one step further by giving participants the tools a......
 

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