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Total 108 program(s)/course(s) available.
Microsoft Systems Management Server 2003 This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure.
Audience
This course is intended for SMS Administrators who are responsible for configuring and managing one or more SMS sites and al......
Microsoft Solutions Framework EssentialsThis three-day, instructor-led course provides an introduction to the Microsoft Solutions Framework (MSF). These key elements include the MSF Team and Process models as well as the Risk Management, Project Management, and Readiness Management Disciplines. The course utilizes a combination of presentation lectures and hands-on activities.
Audience
The primary audience for this course is I......
Microsoft Office Project Server 2007This three-day instructor-led course provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool.
This is the second course in the Microsoft Office Project 2007 Official Curriculum series and covers the Microsoft Enterprise Project Management (EPM) Solution.
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Microsoft Office Project 2007This three-day instructor-led course provides students with the knowledge and skills to build, maintain, and control well-formed project plans.
This is the first course in the Microsoft Office Project 2007 Official Curriculum series and will serve as the entry point for other Microsoft Official Curriculum (MOC) courses covering Microsoft Office Project 2007 and the Microsoft EPM 2007 Solutio......
Enterprise Project Management SolutionThe goal of this five-day, instructor-led course is to provide systems engineers with the knowledge and skills necessary to effectively plan, deploy, and manage a Microsoft Office Project Server 2003 solution.
Audience
Candidates for this course are IT professionals who operate in medium to very large computing environments that use the Microsoft Windows Server 2003 operating system......
Microsoft Operations Manager 2005Before attending this course, students must have:
� A+ certification or equivalent knowledge.
� Network+ certification or equivalent knowledge.
� MCSA certification or equivalent knowledge.
Course Materials
The student kit includes a comprehensive workbook and other necessary materials for this class. The following software is provided in the student kit:
� Evalua......
Microsoft Office Communications Server 2007This half-day instructor-led clinic introduces attendees to the technologies and features of Microsoft Office Communications Server 2007
Audience
This first look clinic is aimed at high-level business decision makers.
Prerequisites
Before attending this course, students must have:
Familiarity with Active Directory knowledge and concepts.
Familiarity with Exchange Server mes......
Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007This two-day instructor-led course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution. The course covers the topologies supported by Office Communications Server 2007 for deploying a telephony solution for an organization. Further, the course introduces the various call-flow scenarios in an enterprise and explains the call flow among the vario......
Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007This two-day instructor-led course provides students with the knowledge and skills to plan, deploy, and manage audio/visual and Web conferencing by using Microsoft Office Communications Server 2007.
Audience
This course is intended for IT Professional infrastructure specialists. This includes real-time communications Technology Specialists and professional real-time communications engineer......
Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007This one-day instructor-led course teaches students the instant messaging functionalities that are available in Microsoft Office Communications Server 2007. The course introduces the Office Communications Server 2007 architecture in the Standard and Enterprise Editions, and the considerations involved in implementing them. The course focuses on the instant messaging features and the role of ser......
Microsoft Identity Integration Server 2003This four-day instructorled course provides students with an understanding of how Microsoft Identity Integration Server 2003 can be used to synchronize identity data across multiple sources according to business rules.
Audience
A successful deployment of MIIS 2003 involves a wide range of skill sets from individuals in different roles. This course is intended for systems engineers,......
Microsoft Office Live Communications Server 2005The purpose of this non-MOC 4-day instructor-led course is to teach the fundamentals of Live Communications Server 2005 with Service Pack 1 in preparation for Exam 70-262: Implementing, Managing, and Troubleshooting Microsoft Office Live Communications Server 2005.
Audience
This course is intended for IT Professionals who are responsible for implementing real-time collaboration and L......
ITSM V3 Foundation CertificationThis hands on, instructor led, ITSM Version 3 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ......
ITSM V2 to V3 Foundation Certification BridgeThis one-day, instructor-led course covers the key differences and benefits of the changes in ITIL v3. The focus of this session will be on the new service lifecycle approach to implementing new and changed services, while also addressing key new concepts, functions, processes and changes to existing processes. Topics covered include:
Delivered over one day the course features lectures, disc......
Hands-On ITSM Practitioner: Support & RestoreThis program leads to the Practitioner Certificate in IT Service Management Support and Restore and is for people who will participate in managing, organizing, and optimizing the operations of the Support and Restore processes in an IT Service Organization that has implemented, or started to implement, ITIL based Support and Restore processes.
Managing the Service Desk function, Incident and......
Hands-On ITSM Practitioner: Release & ControlThis 5 day program leads to the Practitioner Certificate in IT Service Management Release and Control and is for people who will participate in managing, organizing, and optimizing the operations of the Release and Control processes in an IT Service Organization that has implemented, or started to implement, ITIL based Support and Restore processes:
Managing the Change, Configuration and Rel......
ITSM Practitioner Certification: Agree and DefineThis hands on, instructor led program leads to the Practitioner Certificate in IT Service Management Agree & Define and is for IT professionals who will participate in managing, organizing, and optimizing the Service Level and Financial Management process areas.
Audience
Operational staff and managers wishing to certify their skills in planning, monitoring, reporting and optimizing......
IIS 6.0Elements of this syllabus are subject to change. This three-day instructor-led course provides students with the knowledge and skills to implement and administer IIS 6.0. The course focuses on the IIS 6.0 architectural features that improve reliability, security, manageability and performance. The course also provides knowledge and skills to successfully install, configure, implement security, ......
High Availability Messaging Solution using Microsoft Exchange Server 2007This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007. Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design. They will learn how to identify risks and create mitigation plans to maintain the business continuity of the mess......
Monitoring and Troubleshooting Exchange Server 2007 WorkshopThis two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data..
At Course Completion
After completing this workshop, students will be able to:
�Monitor an......
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