Training School:
Jobs & Resumes: Melbourne Houses & Roommates: Melbourne Travel Agencies: Melbourne
Total 26 program(s)/course(s) available.
Train the Trainer At the end of the course participants will be able to:
Understand how adults learn and remember information
Adjust a training course to ensure knowledge retention
Adjust a training course to suit different learning styles
Improve their training delivery
Ask effective questions to provide context and aid in learning
Assess participant feedback and provide feedback
Effectively use......
Presentation and Public Speaking SkillsAt the end of the course participants will be able to:
Understand where fear and nervousness comes from and implement practices to overcome those feelings
Plan a presentation using a Powerful introduction, a body and a conclusion
Understand the importance and use of visual aids
Use body language, voice and breathing techniques when presenting
Ad-lib, tell stories and use emotional t......
Time ManagementAt the end of the course participants will be able to:
Understand the benefits gained by effectively managing time
Reduce Stress, Increase Productivity, Achieve Goals, Work Smarter
Understand and Replace their current Time Management Habits
Understand their Productivity Cycle and their perception of Time
Understand when and how to say No
Effectively Delegate
Create a Long Term P......
Communication and Customer Service SkillsAt the end of the course participants will be able to:
Define effective communication
Identify the components of Communication
Communicate effectively with different people
Identify and Overcome Barriers to communication
Communicate using technical terms (Jargon)
Listen effectively and ask effective questions
Use effective and definitive language and avoid vague words
Understa......
Effective CommunicationAt the end of the course participants will be able to:
Understand what communication and effective communication is
Be aware of the barriers to effective communication and methods to overcome those barriers
Be able to use questions effectively in communication
Appreciate the importance of listening skills
Course Outline
Communication
What is Communication
What is Effective Com......
MS Office 2007At the end of the course participants will be able to:
Become proficient in the new features in Microsoft Office 2007
Understand the new Office 2007 file formats
Customise the Office 2007 experience
Use the Office 2007 ribbon effectively
Use the new features in Word, Excel, PowerPoint and Outlook 2007
Course Outline
Office 2007 Environment
The new Office screen
Using The Off......
Word IntroductionAt the end of the course participants will be able to:
Open a new document and create a letter, save it for future reference and print it for mailing
Open an existing document, change the wording and save changes
Edit a document by changing the order of paragraphs using cut, copy and paste
Use proofing tools such as Spell Check to check your document for accuracy
Get additional assi......
Word AdvancedAt the end of the course participants will be able to:
Create, modify and apply styles to ensure consistency and to produce of Table of Contents and Index
Use Mail Merge techniques to produce bulk mailouts
Use Advanced Table functions to draw complex tables
Use Tables to perform simple calculations
Use Section Breaks to specify parts of a document that have different page orientati......
PublisherAt the end of the course participants will be able to:
Plan and Design a Publication
Start a New Publication and work with Frames and Text
Work with Graphics and Drawing tools
Insert Objects into a Publication
Print the Publication
Course Topics
Getting Started
An Overview of Microsoft Publisher
Opening a Publication
The Publisher Window
Changing Views
Planning and B......
Project IntroductionAt the end of the course participants will be able to:
Understand and use the basic features of MS Project
Create a project plan
Set up and use Project and Resource calendars
Work with and create task relationships, constraints and deadlines
Format the Gantt chart
Allocate and manage resources
Record, track and evaluate the projects progress
Print Gantt charts and reports
Co......
Project AdvancedAt the end of the course participants will be able to:
Improve upon existing Microsoft Project knowledge
Customise fields in Microsoft Project, including graphical indicators
Create custom tables, views and reports
Work with and create custom filters for viewing data
Export data to various Microsoft Office products using Maps
Work with Microsoft Project templates including the glo......
Powerpoint AdvancedAt the end of the course participants will be able to:
Understand, insert and manipulate graphic files including GIFs, animated GIFs, JPG, BMP and WMF
Create Charts, Tables and Organisational Charts
Use advanced drawing tools to create complex diagrams
Create presentation templates using the master slide
Incorporate sound and video into the presentation
Import and link data ......
Powerpoint IntroductionAt the end of the course participants will be able to:
Create a Presentation, save it for future reference, run and print the Presentation
Add graphics, Text and Bullet Points to a Presentation and be able to format the Presentation
Create Charts, Tables and Organisational Charts
Set and Use Animation and Build Effects when Running the Presentation
Run and Print the Presentation
C......
OutlookAt the end of the course participants will be able to:
Use the outlook bar to navigate between Outlook Folders
Customise the Outlook environment
Send, receive and respond to mail using various options
Print, delete, move, reply to or forward mail items
Be able to sort, filter and group outlook items
Create, edit, print and delete appointments
Create re-occurring appointments and......
Frontpage IntroductionAt the end of the course participants will be able to:
Design, create, open, save and close a Web page
Navigate around your Web page and site, select text and check spelling and grammar errors
Enhance your Web pages using formatting including indents and bulleted numbers and lists
Preview your Web pages in your Web Browser prior to Printing
Create and remove hyperlinks to pages with......
Excel - Managing DatabasesAt the end of the course participants will be able to:
Create databases in Microsoft Excel
Move about the database and find data
Do’s and Do nots of creating databases in Excel
Perform calculations on data by using functions and formulas
Filter a database in Excel
Work with Pivot Tables and Sub Totals to generate calculations
Course Topics
Rules of creating a Database
Ele......
Excel - Formulas and FunctionsAt the end of the course participants will be able to:
Understand basic mathematical formulas in Excel
Understand the BODMAS method of calculations
Use absolute references when copying formulas
Create linking formulas between worksheets
Understand and use a variety of functions in Excel
Course Topics
Formulas
What is a formula
BODMAS theory
Creating a formula
Copying f......
Excel AdvancedAt the end of the course participants will be able to:
Use Advanced Excel functions such as IF and VLOOKUP to reduce the chance of data error
Sort and Filter large amounts of data quickly
Use PivotTables to summarise large amounts of data in lists or tables to spot comparisons or trends such as monthly sales figures
Use Goal Seek to analyse data efficiently
Record and edit macros to......
Excel IntroductionAt the end of the course participants will be able to:
Create a basic worksheet by entering text and values
Work with cells and cell data by using a variety of moving and copying techniques
Perform calculations on data by using functions and formulas
Change the appearance of worksheet data by using a variety of formatting techniques
Use a variety of techniques to manipulate multiple......
Access AdvancedAt the end of the course participants will be able to:
Understand Table Design in a practical context
Understand and apply Field Properties
Understand the major components of Form and Report Design
Design customised Forms and Reports
Create Calculated Fields within Queries
Create and use Action Queries
Create and use Multi-Table Queries
Create Switchboards and Startup Forms
......
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