JER Group
Dawsonville, Georgia, United States
http://www.barprofessional.com

Introduction To HR Management Training & Certification Program

Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic roles of the HR department, such as how to recruit and hire, provide employee benefits, and manage a compensation program. It also includes overview sections on how to comply with the various benefit, labor, and anti-discrimination laws, ......
 

Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with processing a termination. This course covers the numerous tasks and procedures that must be completed whenever an employee terminates, and includes details on pre- and post-termination responsibilities, the various labor and benefit laws such as COBRA, HIPAA, FMLA, ADA, USERRA, and Caf......
 

The Occupational Health & Safety Act (OSHA) has various and multiple requirements for workplace safety and reporting accidents. Our OSHA Training & Certification Program provides the specifics you need to administer these important rules by taking you through the basics of OSHA’s legal and reporting requirements and by providing detailed information on each requirement. Outcomes: Thi......
 

Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are often among the hardest to design and administer because of the numerous design and reimbursement options and the complexity of handling reimbursement requests. Our Section 125 Cafeteria Plan Training & Certification Program is loaded with information on plan design, administrat......
 

401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by organizations. Our 401(k) Plan Training & Certification Program is loaded with information on plan design, administrative options, and compliance requirements - all written in non-legal terms and supported with numerous tips, examples, and interactive questions - that help ......
 

The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application for many health plans, service providers, and human resources professionals as these rules create significant limitations in the way that certain health information is maintained and transferred. HR professionals, including in-house HR personnel, consultants, advisors, servi......
 

The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and overtime compensation rules employers must follow. The FLSA Training & Certification Program covers all basic and detailed rules for worker eligibility, minimum wage, overtime pay, and hours-worked requirements. Outcomes: This course contains numerous ......
 

Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as several well-known Fortune 500 companies have learned the hard way, improper COBRA administration can have costly results. Our COBRA Training & Certification Program - a recipient of the "ASTD Excellence In Design" award - provides comprehensive informati......
 

The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA als......
 

The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. FMEA Investigator provides step-by-step instruction of the FMEA process covering both Design-FMEAs (DFMEAs) and Process-F......
 

The Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, DMAIC Problem-Solving, SPC Workout, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Six Sigma Start-Up is an introductory course on the principles and practices of Six Sigma. (1 Unit; 1 Assessment; Approximately 3 hours of training.) DMAIC teac......
 

The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the ......
 

The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts, terminology, techniques, and practices. In the first unit students will learn how to identify (and eliminate) waste and how to use value-stream mapping to capture the current state and visualize the future state. Overviews of the eight components of lean: Value Stream Mapping, Workplace Organizat......
 

Managers must master the tools and techniques for establishing the customer support center as the focal point for technology in the corporation. Whether implementing a new customer support center or rejuvenating an existing one, this course will present a renewed vision for leading the support team. Managers will discover how to promote the support organization to customers and management. They......
 

In today¡¯s fast-paced support industry, it is critical to know how to leverage your organization¡¯s information through proper management. The Certified Knowledge Management course will provide vital insight into cutting-edge knowledge management techniques. Participants will learn essential knowledge management framework strategies. The Certified Knowledge Management course will give an introdu......
 

Customers not only demand the best from the products and services they purchase, they demand the best in customer service. The quality of customer care provided by a Call Center will often determine whether or not the customer will make a repeat purchase. Successful Call Centers know what it takes to offer exceptional customer care with every contact. The Certified Call Center Professional clas......
 

The successful support director is running their support organization like a business and leverages their knowledge, communication skills, business savvy and leadership skills to strategically align their organization to meet and exceed business goals and objectives. This course will illustrate how to think strategically about aligning the support strategy with the business and ¡°do more with le......
 

The help desk professional provides front line support and represents the entire organization. For this reason, it is important that the professional offers the highest quality customer care with every contact. This course focuses on Best Practices, which includes High Impact TrainingTM, Total Contact OwnershipTM, handling problem reports, follow up techniques, and troubleshooting. Other Best P......
 

This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and receiving e-mail, working with file attachments, formatting messages, and managing messages. Students will also learn how to use the calendar to schedule meetings and appointments, and how ......
 

This course enhances a student’s basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. Some other topics that will be discussed include contact and calendar features, and Personalization features. The material is presented ......
 

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Facts: We serve the schools and students around the world. Major visitors come from India, United States, United Kingdom, Canada, Australia, Philippines, Malaysia, Singapore and South Africa.