JER Group
Dawsonville, Georgia, United States
http://www.barprofessional.com

Introduction to Customer Relationship Management (CRM)

In today’s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. CRM has assumed a crucial role in the enterprise. According to a study conducted by the Aberd......
 

The Intermediate CRM course builds on your knowledge of CRM fundamentals and takes you beyond an overview. You will learn how to articulate a viable CRM plan for your enterprise and assess your corporate CRM needs thus generating value addition for your company. Also learn how to transform and expand surface-level customer service into a vibrant and productive relationship management value prop......
 

During this course you will become familiar with the wines of the world. Material covered will include grape varieties, important wine regions, how wine is made, tasting procedures, how to select wines at a restaurant, food and wine pairing, how to read a wine label, and more. Outcomes: This course is aimed at educating the wine drinker. The goal of the instructor is to make others feel m......
 

During this course you will learn about costs associated with restaurants, what they mean and how you can control them. You will be exposed to income statements, food costs, menu and portion costing, menu pricing, daily food cost percentages, break-even points, forecasting, contribution margins and labor cost control. Outcomes: Many restaurants fail because they neglect the financial side......
 

During this course you will learn the importance of food handling, identification, safety and sanitation. Key points will include storage, personal and facility hygiene, cooking and storage temperatures, common illness associated with improper sanitation and/or cooking and what to look for when receiving food from purveyors. Please Note: This course is a self-study course to prepare the stu......
 

This program provides educational opportunities for those interested in working as a medical secretary in single or multi-physician practices or large healthcare and allied health organizations. In addition to administrative skills, medical secretary students receive specialized training in medical terminology, anatomy, medical transcription, medical billing and word processing. Medical secr......
 

The Meditec MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). This program is entirely self-paced and can be completed as ......
 

A great lead-in course to the Meditec Comprehensive Medical Transcription Training program. The course is designed to provide an overview of typical medical transcription skills and training aptitude, allowing assessment of personal capability and interest. It also provides an overview of the industry itself, job opportunities, certification, and other related information. See the course out......
 

This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business. The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this course is also designed to guide you on how to market your services with mailers, what to expect when you hear from a potential client, and pricing you......
 

Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training - Part 1 ~English Spelling, Usage......
 

The Meditec Coding Course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. Meditec Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA’s CPT (procedure codes), and......
 

This quick yet comprehensive course will prepare you very well for anything that requires medical billing expertise. In brief, it covers: Interactive Medical Billing Training The Medical Billing Office The Specialized Language of Medical Billing The Billing Forms The Anatomy of a Billing Office Problem/Complaint Driven Records The Importance of Complete Registration Infor......
 

The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the ¡°busy¡± professional in mind, th......
 

Designed for everyone that deals with the healthcare industry, this course is targeted not only at Providers, Payers, Clearing Houses, but also at HR managers, Business Associates, and anyone else that wants to know about their Individual Rights under the HIPAA legislation. Coursework focuses on education in the HIPAA law, and best practices for HIPAA legislation. Other topics include the do......
 

This 2 hour video is designed to set you up in your home as a travel professional and will show you how to earn money on airline tickets along with earning 70% of the commission on hotel, cruise and rental car bookings you do. This informative video will start you on your way to a profitable career. Outcomes: Being able to start a homebased travel agency from your home within hours of wat......
 

This course will cover understanding why people cruise, the travel agent’s approach, selling, booking, group sales and the future of the cruising industry Outcomes: This course is designed to show how cruise knowledge can translate into more effective package salesmanship. You will learn how to sell cruises, meal options, dining Availability, ship layouts, special services, and ev......
 

This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book. Full Description: ......
 

Designed to orient the potential travel professional to global geography and culture, this course will cover the makeup of the three IATA geographical regions, including capitols, major gateways (Pacific, Atlantic and Polar), as well as time zones, points of interest, religions, products/socio-enonomic character, geographical features, currency and seasons. Outcomes: This course is design......
 

This course will build on basic knowledge of the travel industry and is designed for those who have completed Beginning Travel or who are considering returning to the travel field after an absence and would like a refresher course. Instruction will concentrate on developing and building skills in the areas of customer satisfaction, selling, reading and understanding tour brochures, internatio......
 

An intensive course designed for anyone interested in a career in the travel industry. Covers the basics of domestic travel, including geography, how to use the Official Airlines Guide and the Travel Planner, ticketing, car reservations, hotel reservations, making reservations, introduction to selling and interviewing, conjunction ticketing, prepaids and fare ladders. Outcomes: This cours......
 

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