Training School:
Jobs & Resumes: Gold Coast Houses & Roommates: Gold Coast
Total 8 program(s)/course(s) available.
Sales Manager (Leadership) Workshop Defining Leadership
· Understanding the three dimensions of leadership, and how it differs from management
· Assessing the skills, behaviour, and personal qualities necessary for good leadership
· Considering the matrix structure of organisations, and its effect on loyalty
· Identifying the constraints to good leade......
Stress Management and Anger ManagementStaff who are stressed are unproductive and don’t provide your business with a positive image. We’ll teach your staff some proven and very practical techniques they can apply immediately to effectively manage their stress at work.
Stress is a major contributor to absenteeism in Australia as well reducing your staff’s productivity.
Anger management is simply an aspect of managing stress,......
Dealing with difficult customers WorkshopPractical techniques your staff can adopt today to make a real difference to your business tomorrow.
There are some people who we would just like to throttle! There are laws against this, so we need to learn how to deal with these challenging individuals!
We’ll teach you and your staff some really easy-to-learn skills that they apply immediately to make a real difference to how your custo......
Certificate IV in Business (Human Resources)This qualification is designed for staff involved in human resources within their business and those involved in staff management and industrial relations. This qualification is tailored for individual businesses.
What funding can I receive and are my staff eligible?
Commonwealth funding is available to organisations for existing employees. Those who have previously completed a C......
Certificate IV in Business (Marketing)This is ideal for those currently employed in marketing, sales and business development. This qualification focuses on the fundamentals of sales and marketing in a practical and applied manner and provides broad based skills development in a number of areas. The course reflects the diverse skills and knowledge required in a current marketing role.
Qualification structure
This qual......
Certificate III in Business (Frontline Management)It is designed for supervisors, team leaders, line managers, overseers and managers. It focuses on the development of skills required on a daily basis and the application of these skills.
Qualification structure
This qualification requires the completion of 8 units from the list below.
Compulsory core competencies required:
BSBFLM303B Contribute to effective workplace......
Certificate III in Business (Sales)The Certificate III sales course is designed to provide sales training to you or your team. It is a basic sales training course that is directed at employees who are new, or experienced sales people with no formal training, and will teach them the essential skills and knowledge to successfully sell products and services whilst developing strong customer relationships.
Jigsaw’s inside sales t......
Certificate III in Business AdministrationThis course provides training in areas such as customer service, administration and workplace relationships. It is particularly suited to those in a medium enterprise as front office or admin staff. This qualification requires the completion of 12 units with a minimum of 5 units being from the admin units below. The remaining units may be chosen to suitthe business needs and individual’s role a......
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