Kaw Area Technical School
Topeka, Kansas, United States
http://Kaw Area Technical School

Customer Relations

This foundation customer relations training program equips all employees -- from the front line to the executive level -- with high-impact skills and strategies that result in visible improvements in service. It sets the stage for improving customer relations and building loyalty in your organization by providing proven methods for increasing teamwork, efficiency and productivity. Length: 8 to ......
 

This program helps team members master the demanding new role required in organizations that want to expand the overall authority, decision-making responsibility, and involvement of employees. Issues addressed: Advantages of teaming, basic principles of teamwork, keeping teams on course, how to be an active participant, developing team plans, and raising difficult issues with your team. Each un......
 

Team leadership gives managers, supervisors, team leaders, and facilitators the understanding and skills they need to lead successful teams and meet the demands of organizations that wish to expand team involvement, commitment, leadership responsibility, and productivity. Issues addressed: Challenge of leadership, motivation, expanding team capabilities, consensus, diversity, and forward thinki......
 

Supervisors and managers are facing the challenge of their professional lives. They are struggling with issues and influences that place increasing demands on their time and talents. A good manager/supervisor must have the fundamentals of good supervision and be competent leaders. The Frontline Leadership Units build general supervisory skills as well as the basic of leadership behavior. The pr......
 

Publisher 2003 - 1 Day Upon successful completion of this course, students will be able to: Create a one-page publication Modify a publication’s layout and structure Edit content in a publication Format text Format pictures Identify the options for distributing a publication Prerequisites: Windows 2000, Windows XP, or equivalent knowledge ...
 

PowerPoint 2003 Level 1 - 1 Day Upon successful completion of this course, students will be able to: Manipulate an existing PowerPoint presentation Begin creating a presentation Format text slides Add tables to a presentation Chart data in a presentation Modify objects on slides Add images to a presentation Prepare to deliver a presentation Prerequisites: Windows 2000 or e......
 

Outlook 2003 Level 1 - 1 Day Upon successful completion of this course, students will be able to: Identify the components of the Outlook environment and compose and respond to a simple message Compose messages Use folders to manage mail Schedule appointments Schedule meetings Manage contacts and contact information Create and edit tasks Create and edit notes Prerequisites: W......
 

InDesign CS2: Level 1 - 1 Day Upon successful completion of this course, students will be able to: Manage the InDesign environment Deisgn documents Manage text Utilize colors, swatches, and gradients Manage transparency Utilize tables Prepare for handoff to a service provider Create Acrobat PDF files InDesignr CS2: Level 2 - 1 Day Upon successful completion of this course, ......
 

Illustrator CS2: Level 1 - 1 Day Upon successful completion of this course, students will be able to: Create a logo using simple shapes Enhance logos Create logos using custom paths Create a logo with type special effects Create an advertisement Import body type Manage your creative assets using Adobe Bridge Illustrator CS2: Level 2 - 1 Day Upon successful completion of this ......
 

This course is for prospective Web developers who want to design and develop Web pages with a WYSIWYG application, but who also have the ability to understand and work with the architecture and coding of Web pages. You will learn to take full advantage of Dreamweaver’s efficient interface for developing a static site with text, images, media, navigation elements, and forms. Prerequisit......
 

This course is an excellent way to learn the basics of floral design. Emphasis is placed on learning the floral design principles and elements, as well as plant, flower, floral design, and product care and handling. Students will do a hands-on project in each class to master a variety of basic design styles. ...
 

eBay Beyond the Basics This course will enhance your potential with the hottest craze in selling items over the Internet . You will learn how to: Choosing the right listing tools and format to enhance your growth and volume Managing your Listings Learn the Art of Marketing your eBay business Packing and Shipping Inventory Using online payments from PayPal ...
 

Learn the hottest craze in selling items over the Internet. Training will be delivered by eBay Education Specialists using the most-up-to-date training and student materials--the same used by eBay University. You will learn how to: Research and create listings that will attract buyers Enhance listings with better descriptions and photography Set pricing that will maximize your profits ......
 

As a graphic designer, you are starting to familiarize yourself with image creation and editing using Photoshop. Understanding the different tools and features available in Photoshop CS2 will help you to maximize your creative potential. In this course you will work with several tools and features to edit images using Photoshop CS2. Photoshop CS2 offers tools and techniques including editing, c......
 

The course utilizes 40 classroom hours of instruction and a minimum of eight (8) hours of clinical practice to present the knowledge, skills, and competencies required for licensed practical nurses to safely administer intravenous fluid therapy. Kaw Area Technical School is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. This course offering is ap......
 

This course prepared the individual to provide direct care services to clients in their home as a certified Home Health Aide. ...
 

The CNA Refresher class is designed for the nursing assistant who has a Kansas CNA Certificate that is inactive to reactivate. Persons will be allowed to take this class if they have had one year of experience or more as a CNA, or experience working in the home care or hospital arena using their skills but became inactive due to hours not being reported by a nursing home, or have had an acti......
 

This course is designed for food service staff who are employed full time in nursing homes, hospitals, and school food service positions. Requirements: A high school diploma or GED and a Registered Dietitian who will be a preceptor and spend at least 50 hours working with the student supervising field learning experiences. ...
 

This course is geared toward IT professionals and/or individuals who want to become recognized for their skills and venture on a rewarding IT career path. Having proof of your skills and knowledge gives you the edge over other candidates when applying for a job. Many companies are looking for certifications to screen out less-qualified candidates. The Network+ certification covering the 2005 ob......
 

This course is for the person who has prior experience with computers and would like to prepare to take the A+ Certification test. A+ Certification is the first step to becoming a certified computer technician. Prerequisite: A general knowledge of the PC and keyboarding skills. ...
 

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