Kirkwood Community College Continuing Education
Marion, Iowa, United States
http://www.kirkwood.edu/

The Five S’s

This workshop examines the visual workplace and effective use of visual controls to encourage employees to think about ways to improve their work environment. Visual systems provide correct information for employees to do their jobs and uncover the need for constant improvement. Course fee includes workbook....
 

This class covers the fundamental concepts in managing the complete flow of materials, information, and financials in a supply chain. The class will focus on material flow, from internal and external suppliers to and from your organization. The class is the entry level class for the APICS Certified in Production and Inventory Management Program....
 

4 hours Insurance CE. There are numerous techniques available to everyone to aid them in settling their estate in a cost effective manner. Unfortunately, many people have not done even the most basic requirements of estate planning. This course will allow the insurance professional to review several basic techniques available to help clients settle their estates while minimizing the costs to do......
 

Explains Iowa sales tax rules on new construction and repair work and what should and should not be taxed. Course designed around contractor’s needs. Cosponsored by Kirkwood and SBDC....
 

Learn a step by step approach to developing a business plan for your business. Cosponsored by Kirkwood and SBDC....
 

This seminar will include information on the myths and realities of franchised business ownership, franchise regulations, what you get when you buy a franchise and how to search for the right franchised business. There will also be discussion on all the costs associated with franchised business ownership. Joe Cooney is president of FranNet of the Heartland. He conducts dozens of seminars a year......
 

Class covers hiring contractors and employees as well as how to figure payroll deductions for your employees. You will also learn how to prepare employment taxes and forms. This is week four of the tax series class. Cosponsored by Kirkwood and SBDC....
 

Learn how to build customer relationships using a variety of customer acquisition and retention marketing strategies. Seminar covers marketing surveys, direct mail and new techniques utilizing the Internet and email marketing. Rose Slaymaker, Instructor, Nemec Marketing Group. Cosponsored by Kirkwood and SBDC....
 

We all know what bad service looks like, but do we know how to give excellent service? What do you do when the customer is angry or unreasonable? You can keep your customer happy and satisfy business needs. In this course you will gain the skills to address customer expectations, find solutions in difficult situations, communicate clearly and be empowered for excellence. Tuition includes textbo......
 

Are you presenting the same training again for the 10th year, or for the first time? Have you fallen into a predictable pattern with your presentations - like meatloaf on Tuesday. Or are you new to the kitchen of presentations? You can spice up your design and facilitation of presentations with brain-compatible tools and strategies. Join Melanie Hoffner to experience and practice strategies to ......
 

Life is not a dress rehearsal. We have one chance to make our life’s play the best it can be. Join executive and life coaches, Bonnie K. Williams, Ph.D. and Cindy Reed, Ph.D., for an evening of life coaching. They will guide you in identifying your most important goals and beginning a plan to reach those goals....
 

Workplace Spanish for Banking & Credit Unions Learn meeting and greeting customers, language questions and explanations, days-months-seasons, time and timing, numbers and money, customer service phrases, cashing and deposting checks, handling check problems and much more. No prior knowledge of Spanish necessary. ...
 

If you’re organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management. If you’re new to project management, this course will provide you with the essential information you’ll need to prepare for and complete your first project. If you’re an experienced project manager, thi......
 

Learn how to be an effective manager or supervisor. Master the basics of business and organizations, learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts....
 

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don’t let small gaps in your business writing skills prevent you from reaching your full potential! It doesn’t matter whether you’re a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you id......
 

You’ll learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. We’ll cover all the bases, from writing checks to prepari......
 

Emotional intelligence - EQ - skills have a powerful impact on your personal and professional relationships, leadership and promotion, persistence, health, and the bottom line of business. Learn the five core competencies of emotional intelligence and strategies to raise your EQ! When you learn the secrets, you can practice the magic of amazing EQ, too....
 

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