Management Centre Europe
Brussels, Belgium
http://www.mce-ama.com/

Writing Skills for Executive Assistants

As an executive assistant, you often find yourself in a position where you are presenting your organisation and its activities in writing. What you write, and how you write it, can have an important impact on the people reading your words ¨C both inside and outside the organisation. Your words matter. This workshop helps you identify the tools and strategies that work best in the different s......
 

As an executive assistant, you play a vital role in your company. To do your job well requires efficiency, excellent communication skills and the ability to work independently and creatively, often making decisions on your own. This workshop will help you improve your skills and techniques in all of these areas. You will not only learn how to manage time, people and communications more effe......
 

Life Science industries are a very dynamic marketplace with constant strategic and organizational changes. The challenges for the sales managers in Life Sciences include maintaining customer focus, capturing business opportunities with limited sales resources and therefore leveraging the resources of other departments such as marketing, customer services, support and finance. In this environmen......
 

The field of marketing is extremely fast-paced, with older methods frequently being overtaken by new, cutting-edge techniques and models. This workshop gives you a solid overview of the latest trends and tools in marketing, focusing on their practical application, so that you will have an action-oriented toolkit with which you can begin to make immediate improvements in your strategy and it......
 

Scheduling, planning, market research, segmentation, promotion, positioning, budgeting¡­ Product management encompasses all these terms, and many others. Complex responsibilities confuse a number of marketing and product managers, who can be unsure which activities should be done when and how. This workshop puts the responsibilities of product management in the life sciences industry in pers......
 

The first step towards becoming more effective at work in order to achieve your business objectives, as well as in your private life, is to understand how you are perceived by others, since this can impact on your ability to motivate and persuade people. In this programme, spread over a period of 4 months, you will focus on seeing yourself as others do, including receiving exhaustive feedba......
 

This workshop will help you develop the skills to identify, analyse and manage conflict. Starting from your personal behaviour, you learn how to optimise your own conflict resolution style and to effectively deal with the conflict styles of others. You learn how to use both the substantive issues and the emotional dimension of conflict to develop lasting solutions. Equipped with the roadmap to ......
 

In order for presentations to sell ideas and hold the attention of the audience, you need to be clear, persuasive and dynamic. Through the extensive use of video recording and personal feedback, you will not only improve your mastery of a variety of techniques in order to make great presentations, but you will also gain greater self-awareness of your style when ¡®on stage¡¯. ...
 

Facilitating meetings is much more than giving each person a chance to talk ¨C or at least it should be. A well-run meeting is a business tool which can move an initiative forward, provide a forum to exchange vital information, or persuade the participants to accept important changes affecting the organisation¡¯s future. In this workshop, the focus is on learning how to help people collaborat......
 

In-house consultants or business partners, like their external counterparts, need to be thoroughly professional in their approach to identifying and conducting value-added projects within their organisations. For executives as you are who have made this career step ¨C or those who are considering it ¨C this workshop provides a framework for running focused, productive consultancy meetings, un......
 

As a manager, you have a thousand different things competing for your attention. Some are important; many are just distractions. But before sorting out the various conflicting demands on your time, you must first understand the values and objectives of your company and your superiors ¨C as well as your own. With this understanding as a foundation, this programme helps you better manage your prio......
 

A high-performing team is proof of the saying that 1+1=3. Yet getting the best out of each member of your project team, and developing them to their fullest potential in the least amount of time are challenges requiring perseverance, excellent communication skills and an eye on the goal. It is also critical to be flexible and have a solid understanding of how to empower people in the most effec......
 

The ability to get things done through others is a critical skill for career advancement. There are limits to what you can accomplish through the official reporting lines in the company. You will benefit from this workshop by having the knowledge and tools to build a good network and ethical influence to get senior management support, to get the collaboration of peers, and even to motivate your......
 

Complex negotiations require sophisticated techniques ¨C especially if the end result is to achieve a win for all parties. In order to know upfront how to approach these challenging negotiations with the best chance of success, managers as you are need to be well prepared ¨C also for specific scenarios. What¡¯s more, you should be ready for the tactics often used by difficult negotiators to try to......
 

You have just been given a assignment to carry out which will require you to cooperate with several other people working in different departments. The deadline seems reasonable, but you know that a lot will depend on how reliable your colleagues are ¨C and they are very busy with work of their own. Where do you start? Congratulations ¨C you¡¯ve just been named a project leader. And luckily, th......
 

With the ever-increasing pace of change and calls for innovation, organisations will benefit from stepping up project performance. This can be achieved by creating a project culture next to business-as-usual and by building in-house project capability and structures that will allow change efforts to be realised faster, cheaper and consistent with the company¡¯s strategic direction. Organisat......
 

Understanding the nature of risk in large projects and having the skills to mitigate it will allow managers to plan for the unplannable and still deliver within the agreed parameters. Managing a project is a complex undertaking that requires prompt decision making and timely problem resolution. It is the extent to which project managers take responsibility for solving problems that gets the......
 

While companies may undertake many projects in functional areas such as marketing or operations, projects in the IT/IS sphere are often different from the start. Budgets, specifications and deadlines for such critically important tasks as system change-overs may be much more precise (and unforgiving) than projects elsewhere in the organisation, meaning that projects in this area are likely to b......
 

Projects complement the regular business processes and are often the main vehicle for strategy execution in an organisation. While processes are how work gets done on a daily operational basis, projects are short term efforts to meet the organisation¡¯s strategic objectives and to implement changes. As projects take a central role in organisations, project management has become one of the co......
 

The objective of strategic sales negotiation is to maximise both profitability and the potential for long-term partnering that serves the company¡¯s strategic interests. To realise the benefit from this, sales executives must be able to assess the strategic relationship their company has with its customers, and understand when the time is right to advance from selling to negotiating. This wo......
 

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