Meirc Training & Consulting
Dubai, United Arab Emirates
http://www.meirc.com/

Train the Trainer: From Design to Delivery

By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of exp......
 

By the end of the program, participants will be able to: Respond to customers’ needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers’ objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term ......
 

By the end of the program, participants will be able to: Define the concept and scope of strategic marketing. Understand the process of strategic planning. Apply the techniques used in preparing the strategic marketing plan. Develop the components of strategic marketing planning. This Program is designed for: Marketing professionals, marketing managers, marketing assistants and sale......
 

By the end of the program, participants will be able to: Integrate consultative and value-added selling into their professional practices. Understand the process and psychology of the sales cycle. Synchronize their selling cycle to the customer’s buying cycle. Develop a partnership relation with the customer. Manage their customers’ value This Program is designed for: Directe......
 

By the end of the program, participants will be able to: Provides an understanding of the marketing framework of a business organization. Focuses on best practices, tools and models to implement an effective marketing and sales management system. Emphasizes planning and executing advanced marketing strategies. Provides insights on how to develop strategies, initiatives and programs to bu......
 

By the end of the program, participants will be able to: Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact. This Program is designed......
 

By the end of the program, participants will be able to: Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. This Program is designed for: Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organiza......
 

By the end of the program, participants will be able to: Understand the overall “environment�within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking metho......
 

By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work p......
 

By the end of the program, participants will be able to: Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm......
 

By the end of the program, participants will be able to: Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. This Program is desig......
 

By the end of the program, participants will be able to: Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, la......
 

By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully wit......
 

By the end of the program, participants will be able to: Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. This......
 

By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers. This Program is designed for: Employees, supervisors, and man......
 

By the end of the program, participants will be able to: Maximize user service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Plan to develop the warehouse personnel. Plan to deal and work with the problems and constraints related to warehousing management in......
 

By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right ......
 

By the end of the program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/distrib......
 

By the end of the program, participants will be able to: Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory departme......
 

By the end of the program, participants will be able to: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Ke......
 

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