MindLeaders
Columbus, Ohio, United States
http://www.mindleaders.com/

Customer Service

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service. Audience: This se......
 

This series introduces users to Crystal Reports 8, a popular database reporting program. In this series, you will learn how to create standard and custom reports. You will also learn how to filter, summarize, sort, group, and manipulate data by inserting formulas and functions. Audience: This series is for anyone who wants to get started using Crystal Reports 8. Features: Exercises ......
 

Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. Audience: Non-Managers, Front Line Managers, Mid-Level Managers ...
 

A successful leader encourages and guides employee development. Our coaching programs will teach you to become a mentor to your employees, helping them to make career decisions, acquire new skills and enhance professional performance. Audience: Front Line Managers, Mid-Level Managers, Exec Level...
 

It is your responsibility to take charge of your own career path. Our career development programs will help you set goals, create an effective career plan and manage your own professional development and growth. Audience: Non-Managers, Front Line Managers...
 

The Business Ethics series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment. Audience: This series is for anyone who needs to apply ethical principles in bus......
 

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships. Audience: This series is for anyone interested in building professional relationships. Features: Flash and ......
 

This series is designed to teach money management and investing skills to help the average consumer get the greatest return for his or her money. The series is for users who wish to learn how to control debt, choose credit and banking accounts wisely, and create a solid plan for retirement. Audience: This series is for anyone who wants to better manage his or her personal finances. F......
 

This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the us......
 

Access 2007 offers many more powerful features than a beginning user first touches. This series will explore some of the more powerful abilities of Access, including pivot tables and charts, graphs, forms, security, multitable and crosstab queries, macros, and more. Audience: This series is for anyone who wants to move beyond the basic concepts of Microsoft Access. Features: Flash a......
 

This series covers how to use Access 2007 to create, modify, and access databases. It shows the learner how to use the Ribbon-based Access 2007 interface, as well as how to build tables, forms, and reports. Learners will also be able to use queries and filters to sort through data. Audience: This course is for anyone who wants to learn more about Access 2007. Features: Flash and aud......
 

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the European Computer Driving Licence Examination, Syllabus Version 4.0. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal com......
 

This series is designed for users who have limited or no computer experience, and may be used to help prepare for the European Computer Driving Licence examination. It provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files, and using various PC app......
 

This series is designed for computer users who have limited or no computer experience, and may be used to help prepare for the International Computer Driving Licence Examination, Syllabus Version 4.0. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a persona......
 

This series is designed for users who have limited or no computer experience, and may be used to help prepare for the International Computer Driving Licence examination. It provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and managing files, and using various P......
 

The Occupational Safety and Health Administration provides companies located in the United States with an outline to establish appropriate processes and procedures to ensure compliance with federal health and safety regulations. The MindLeaders Health and Safety courses provide the solution companies need, with an easy and cost-effective means of delivering and tracking health and safety traini......
 

The Occupational Safety and Health Administration provides companies located in the United States with an outline to establish appropriate processes and procedures to ensure compliance with federal health and safety regulations. The MindLeaders Health and Safety courses provide the solution companies need, with an easy and cost-effective means of delivering and tracking health and safety traini......
 

Summary: The Occupational Safety and Health Administration provides companies located in the United States with an outline to establish appropriate processes and procedures to ensure compliance with federal health and safety regulations. The MindLeaders health and safety courses provide the solution companies need with an easy and cost-effective means of delivering and tracking health and safe......
 

Are you a healthcare worker who comes in contact with Protected Health Information (PHI)? Do you need to be trained annually in the areas of privacy and security? Our HIPAA courses offer role-based and scenario-specific training to help comply with the training requirements of HIPAA (Health Insurance Portability and Accountability Act). ...
 

This course explains contingency planning and precautions against computer crime using the framework of administrative, physical and logical security. Objectives: After completing this course, students will be able to: Apply the process of risk analysis Explain the function of a Contingency Planning Committee Describe the laws and pricliples of proviacy used to cover computer crimes......
 

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