Mouse Training
London, United Kingdom
http://www.mousetraining.com/

Writing with Perfect Grammar Workshop

At the end of the workshop, delegates will be able to provide positive guidelines for all forms of correspondence. To examine working examples indicating how and how not to communicate in the written form . To practice individually the art of writing with perfect grammar Course Outline Grammar and punctuation rules Speed reading Avoiding controversial jargon The art of writin......
 

The workshop offers detailed guidance in increasing effectiveness in both report and letter writing. Everybody in business has to write reports. The effort involved is considerable. A little effort and know-how can make it that much more likely that the reader will be affected precisely as the writer wishes. At the end of the course delegates will possess the necessary skills to write meaningfu......
 

This course should be regarded as the “cornerstone�of building strategic business relationships with customers/clients and/or within the in-house working environment. It has been designed to enable those attending to communicate more effectively at all levels. The prime objective is to give delegates a full understanding of how to gain powerful business advantage through effective communic......
 

Mentoring and coaching are two of the key skills of the classic "situational leadership" model (the other being directing, supporting and delegating). This workshop focuses on this area of one to one developments of team members. At the end of the course, delegates will be able to outline processes, which enable hem to analyse the performance and specific areas of improvement for i......
 

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The course is an interactive Workshop with a balance of instruction, information and practical application of skill. Delegates will discuss key principles, policies and issues. Delegates will role-play a disciplinary interview to practice the skills acquired in a safe environment. Course Outline Explain why their company has a disciplinary procedure Explain the key stages of ea......
 

To give delegates the tools for effective planning in order to manage and minimise risk. At the end of the workshop, delegates will be able to:- To understand the overall Management of Risk Process To be able to apply a variety of techniques to determine and quantify potential risks To be able to develop alternative solutions and use a variety of techniques to determine which one(s) ......
 

At the end of the course delegates will understand the principles of leadership and motivating people, be able to deal with difficult situations and improve the effectiveness of meetings. Course Outline The challenge of leadership Business politics and managing and surviving change Leadership styles Appraising and counselling Generating team vision Building and effectiv......
 

This course is designed to provide team leaders with basic skills in managing the performance of others. It covers the performance management process up to, and including, the performance counselling interview. (see course: Disciplinary Skills for a follow up course). Course Outline Understand action centred leadership Set performance objectives and standards for their staff ......
 

The aim of the course is for delegates to acquire practical skills in managing the performance of their staff. Delegates are given opportunities to practice the coaching models in the ’safe’ training environment, and receive constructive feedback from colleagues. The ’managing performance’ section lifts the lid on an area not encountered very often by team leaders. A vari......
 

A recent DTI survey indicated that the three great weaknesses of British management are lack of communicating, not delegating and not training their teams. At the end of the course, delegates will be able to outline processes which enable them to analyse the performance and specific areas of improvement for individual team members. Course Outline Defining Delegation True Emp......
 

Many people when given the new role of middle to senior management have never actually been trained for their new responsibilities. The first problem they encounter is how to motivate their new team. This workshop focuses on three motivational theories and facilitates delegates to fully understand the relationship between the three. It is highly interactive with syndicate work and role-plays......
 

Many people when given the new role of "manager" have never actually been trained for their new responsibilities. This course has been designed for new or existing Managers to work together to gain the necessary skills to manage others. The majority of the input sessions are generated by facilitator-led discussions. There will be role-plays and exercises to demonstrate new techniq......
 

The aim of the course is for delegates to understand the role of a leader, including the range of leadership styles, which can be employed, depending on the situation or the staff member. It also aims to cover practical skills in performance management of staff. Various skill models are covered, all of them practical and relevant to the work place. Delegates are given ample opportunity to pract......
 

We are able to deliver a wide range of soft skills training courses by trainers who have experience in the relevant field Objectives - Managing staff effectively is one of the most rewarding aspects of a manager’s role. Business, individual and team success comes from good management. This course addresses the fundamental aspects of people management, giving delegates a sound basis and m......
 

This 1 day instructor-led training course covers the basics of Help & Manual and the development process of designing Help Files You will be introduced to the Help & Manual authoring environment and create Windows style help files. This course is for anyone who plans to develop e-learning tutorials with Help & Manual. Introduction Structure of a Help File Creating a New Help File ......
 

Business Objects Web Intelligence is the leading Web-based query-and-analysis tool. Mouse Training can provide Business Objects Training courses for Web Intelligence in London and UK wide. Course Objectives - This course is designed to give you the ability to access, analyse and share corporate data using BusinessObject InfoView and BusinessObjects Web Intelligence. Introducing Web Intell......
 

Introduced in 1998, the European Computer Driving Licence (ECDL) now has over 1.5 million participants in the UK alone. ECDL is the internationally recognized qualification which enables people to demonstrate their competence in computer skills. ECDL is designed specifically for those who wish to gain a benchmark qualification in computing to enable them to develop their IT skills and enhance t......
 

Lotus Notes continues to set the standard for innovation in the messaging and collaboration market Lotus defined over a decade ago. As an integrated collaborative environment, Lotus Notes combines enterprise-class messaging and calendaring & scheduling capabilities with a robust platform for collaborative applications. Take advantage of the advanced functionality, reliable performance and depen......
 

Requires familiarity with QuarkXPress’ tools, palettes and basic operations. Searching databases Searching and indexing Using the Search Builder Indexing databases Sharing data between applications Embedding Exporting documents and views Importing other File Formats Creating private views and folders Understanding the structure of a view Creating......
 

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